Keva Knight
Essex,MD
Summary
Skilled Pharmacy Technician with background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walmart
Dundalk, MD
10.2024 - Current
- Prepared prescription transfers to other pharmacies.
- Flagged potential side effects and allergies to prescribed medications for patients.
- Restocked shelves with new supplies of medications as needed.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Prepared and processed medical insurance claim forms and records.
Pharmacy Technician
Remedi Seniorcare
Rosedale, MD
05.2023 - 01.2024
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Verified prescriptions and drug labels, documents and packages.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Cleaned and maintained equipment or work areas according to prescribed methods.
Child Care Aide
Potomac Early Learning Center
La Plata, MD
07.2021 - 11.2022
- Dressed children and changed diapers.
- Developed and enforced positive strategies to encourage good behavior.
- Kept inventory of toys and supplies organized and well-stocked to meet needs of children under care.
- Assisted in developing and implementing daily activities that support children's physical, emotional, and intellectual growth.
- Maintained safe play environment.
- Attended to lunch periods to help children open food packages and monitor activities
- Collaborated with other daycare assistants to create a cohesive and supportive team environment.
Caregiver
Horizon Health Services
Waldorf, MD
03.2020 - 11.2022
- Administered prescribed medications on a timely basis following care plan instructions.
- Assisted with meal planning to meet nutritional plans.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Accompanied clients on errands or outings for shopping or leisure activities.
- Assisted patients with personal care to alleviate burden on family members.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
Customer Service Representative
wawa
Mechanicsville, MD
06.2016 - 08.2021
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Operated cash register to process customer payments accurately and efficiently.
- Received deliveries from vendors including checking off invoices against actual merchandise received.
- Maintained safe food handling practices to prevent germ spread.
- Greeted customers and took their orders in a friendly and efficient manner.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
Education
Bachelor of Science - Registered Nurse
CCBC
Essex, MD08-2027
High School Diploma -
Thomas Stone High School
Waldorf, MD06-2016
Skills
- Patient confidentiality
- Answering customer questions
- FDA drug safety guidelines
- Critical thinking
- High-energy attitude
- Multitasking and organization
- Customer service
- Drug safety
- Team collaboration
- Workflow optimization
- Staff development
- Analytical thinking
- Performance improvement
- Work Planning and Prioritization
Certification
- CPR
- First AID
Timeline
Pharmacy Technician
Walmart
10.2024 - Current
Pharmacy Technician
Remedi Seniorcare
05.2023 - 01.2024
Child Care Aide
Potomac Early Learning Center
07.2021 - 11.2022
Caregiver
Horizon Health Services
03.2020 - 11.2022
Customer Service Representative
wawa
06.2016 - 08.2021
Bachelor of Science - Registered Nurse
CCBC
High School Diploma -
Thomas Stone High School