Kevan Coon
Woodstock,GA
Summary
Senior executive with proven track record in driving growth and operational excellence. Adept at strategic planning, project management, and leveraging data to inform decisions. Strong focus on fostering team collaboration and adapting to changing business needs. Highly skilled in leadership, communication, and delivering impactful results.
Overview
15
15
years of professional experience
1
1
Certification
Work History
SR. DIRECTOR, SUPPLY CHAIN OPERATIONS
WARE2GO
02.2024 - Current
- Responsible for the day to day operations & performance of all warehouse partners throughout the country
- Exceeding expectations for SLA/KPI metrics (Consistently above 99% On time Fulfillment across the network – Same Day Ship)
- Manage $12MM in Transportation services
- WMS Implementation in all warehouse locations (including training, client migration, support, process optimization)
- Expansion of Amazon service offering (Seller Fulfilled Prime, FBA, FBM) in 12+ warehouse locations – Exceeding Amazon SLAs
- Directly responsible for the performance/Client satisfaction/warehouse partner satisfaction of $150MM+ in annualized revenue
- Monitor inventory levels across 200+ merchants, and ensure quality standards are continuously met at each facility in our network
- Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
DIRECTOR, OPERATIONS EXCELLENCE
WARE2GO
10.2020 - 02.2024
- Responsible for the day to day operations of all warehouse partners
- Implement/Design processes to improve productivity & efficiency throughout all warehouse locations
- Run continuous improvement exercises both internally and externally to improve overall client satisfaction
- Train warehouse personnel on system upgrades, functionality improvements, and overall system processes & procedures
- Manage $75-100MM of annual revenue & fulfillment activity across the U.S.
- Work with C-level to plan, strategize, and implement new processes and procedures to support continued growth
SR. MANAGER, OPERATIONS EXCELLENCE
WARE2GO
05.2019 - 10.2020
- Manage a network warehouse partners across the U.S.; KPI & SLA reviews, new warehouse implementations, training, process improvement, & customer onboarding
- Promoted to Sr. Manager after 2 months of working with Ware2Go
- Manage OPEX managers and their assigned warehouse partners
- Facilitate merchant onboarding, warehouse implementations
- Continue to implement & improve daily processes to meet all customer expectations
- Perform KPI & SLA reviews with all warehouse partners monthly to ensure continued performance
MANAGER, OPERATIONS EXCELLENCE
WARE2GO
03.2019 - 05.2019
- Manage the day-to-day operations for designated region of the U.S.
- Support assigned warehouse partners
- Manage customer communication for warehouse partners
- On-board & train warehouses on the Ware2Go WMS platform
- Perform process improvement site visits to all warehouse partners (process flow changes, configuration adjustments)
PROJECT MANAGER, DOWNSTREAM PMO
THE HOME DEPOT
05.2018 - 03.2019
- Manage the opening of new distribution centers around the country totaling $1.2B in project budget; project management, process improvement, warehouse configuration/layout, and overall project outcome
- Created project documentation for all building openings (project plans, governance, charter requirements)
- Utilize Microsoft Excel to manage project plans, create project documentation, create & track KPIs
- Coordinate work with all required teams to ensure project is on time and within budget requirements
- Implemented PMO Software (Smartsheet)
PROJECT MANAGER, NETWORK OPTIMIZATION
VERITIV CORPORATION
10.2016 - 05.2018
- Successfully implemented facility consolidations for the Veritiv warehouse network; worked with all vendors on pricing agreements and SOW, process control, and overall project outcome.
- Utilized Excel to design warehouse layouts, create location sequencing, track project budgets
- Oversaw the WMS implementation for each warehouse opening (DLOC+)
- Increased warehouse storage footprint by redesigning warehouse and item locations for better usage of the building
- Established best warehouse practices with local management & customers. (SOPs, Working Instructions, Training, & Documentation)
LOGISTICS SOLUTIONS ACCOUNT EXECUTIVE II
VERITIV CORPORATION
04.2016 - 10.2016
- Increased customer satisfaction by proactively assisting with their concerns
- Lead monthly/quarterly business reviews to assess current vs. future requirements
- Managed daily activity and sales process in Salesforce.com
Head of Fulfillment
Stord
05.2025 - Current
- Streamlined order processing workflows to enhance efficiency and reduce fulfillment time.
- Led cross-functional teams in implementing inventory management systems to optimize stock levels.
- Developed training programs for staff, improving onboarding processes and operational consistency.
- Analyzed data trends to forecast demand, ensuring adequate inventory for peak periods.
LOGISTICS SOLUTIONS SUPERVISOR
VERITIV CORPORATION
11.2013 - 04.2016
- Led team of 12 account managers responsible for the day-to-day operations for all warehouse customer accounts.
- Received the CEO award for outstanding performance (2015)
- Reviewed/updated warehousing cost models for complex warehousing customers
LOGISTICS SOLUTIONS ACCOUNT MANAGER
VERITIV CORPORATION
06.2011 - 11.2013
- Managed 40+ customer accounts for all logistics needs; processing orders, contacting carriers, inventory/warehouse management, transportation management, and customer service.
Education
B.B.A - Business Management
GEORGIA COLLEGE AND STATE UNIVERSITY
05.2011
Skills
- Project Management
- Logistics & Supply Chain
- Systems Experience
- Customer Service
- Process Improvement
- Management Experience
- PMO Software (Smartsheet)
- Warehouse Design/Layout
- Network Optimization
- Microsoft Office Suite
- Transportation
- IC & QA
- WMS Implementation
- Amazon Services
Certification
SIX SIGMA GREEN BELT CERTIFICATION, UNIVERSITY OF GEORGIA, 03/2015
Timeline
Head of Fulfillment
Stord
05.2025 - Current
SR. DIRECTOR, SUPPLY CHAIN OPERATIONS
WARE2GO
02.2024 - Current
DIRECTOR, OPERATIONS EXCELLENCE
WARE2GO
10.2020 - 02.2024
SR. MANAGER, OPERATIONS EXCELLENCE
WARE2GO
05.2019 - 10.2020
MANAGER, OPERATIONS EXCELLENCE
WARE2GO
03.2019 - 05.2019
PROJECT MANAGER, DOWNSTREAM PMO
THE HOME DEPOT
05.2018 - 03.2019
PROJECT MANAGER, NETWORK OPTIMIZATION
VERITIV CORPORATION
10.2016 - 05.2018
LOGISTICS SOLUTIONS ACCOUNT EXECUTIVE II
VERITIV CORPORATION
04.2016 - 10.2016
LOGISTICS SOLUTIONS SUPERVISOR
VERITIV CORPORATION
11.2013 - 04.2016
LOGISTICS SOLUTIONS ACCOUNT MANAGER
VERITIV CORPORATION
06.2011 - 11.2013
B.B.A - Business Management
GEORGIA COLLEGE AND STATE UNIVERSITY