Kevbria Taylor
Miramar,FL
Summary
Dynamic operations supervisor with a proven track record at Nations Benefits, excelling in regulatory compliance and team leadership. Enhanced productivity through strategic operational planning and staff evaluation, fostering a culture of quality assurance. Recognized for proactive problem-solving and effective training initiatives, significantly reducing employee turnover while maintaining high performance standards.
Overview
11
11
years of professional experience
Work History
Supervisor of Operations
Nations Benefits
Plantation, FL
10.2016 - Current
- Ensure compliance with company policies, industry regulations, and safety standards in daily operations.
- Manage scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Enhance operational efficiency by streamlining processes and implementing best practices in the workplace.
- Identify and resolve unauthorized, unsafe, or ineffective practices.
- Proactively identify potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
- Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Completed bi-weekly payroll for 25 employees.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Crew Trainer
McDonald's Restaurant
Miramar, FL
04.2014 - 03.2017
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
- Reduced employee turnover by fostering a supportive and engaging learning environment.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Trained and mentored 5 new personnel hired to fulfill various roles.
Early Childhood Educator
Sheridan Technical College
Hollywood, FL
10.2015 - 06.2016
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Education
No Degree - Business And Analysis
Sheridan Technical College
Hollywood, FL10-2025
Certificate of Technical Studies - Early Childhood Eduation
Sheridan Technical College
Hollywood, FL06-2016
High School Diploma -
Charles W Flanagan High
Pembroke Pines, FL06-2015
Skills
- Customer service
- Team leadership
- Operational planning
- Staff evaluation
- Quality assurance
- Performance evaluation
- Regulatory compliance
- Problem-solving
Timeline
Supervisor of Operations
Nations Benefits
10.2016 - Current
Early Childhood Educator
Sheridan Technical College
10.2015 - 06.2016
Crew Trainer
McDonald's Restaurant
04.2014 - 03.2017
No Degree - Business And Analysis
Sheridan Technical College
Certificate of Technical Studies - Early Childhood Eduation
Sheridan Technical College
High School Diploma -
Charles W Flanagan High