Kevbria Taylor
Miramar,FL
Summary
Dynamic operations supervisor with a proven track record at Nations Benefits, excelling in regulatory compliance and team leadership. Enhanced productivity through strategic operational planning and staff evaluation, fostering a culture of quality assurance. Recognized for proactive problem-solving and effective training initiatives, significantly reducing employee turnover while maintaining high performance standards.
Overview
11
11
years of professional experience
Work History
Supervisor of Operations
Nations Benefits
10.2016 - Current
- Ensure compliance with company policies, industry regulations, and safety standards in daily operations.
- Manage scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Enhance operational efficiency by streamlining processes and implementing best practices in the workplace.
- Identify and resolve unauthorized, unsafe, or ineffective practices.
- Proactively identify potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
- Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Completed bi-weekly payroll for 25 employees.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Crew Trainer
McDonald's Restaurant
04.2014 - 03.2017
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
- Reduced employee turnover by fostering a supportive and engaging learning environment.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Trained and mentored 5 new personnel hired to fulfill various roles.
Early Childhood Educator
Sheridan Technical College
10.2015 - 06.2016
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Education
No Degree - Business And Analysis
Sheridan Technical College
Hollywood, FL10-2025
Certificate of Technical Studies - Early Childhood Eduation
Sheridan Technical College
Hollywood, FL06-2016
High School Diploma -
Charles W Flanagan High
Pembroke Pines, FL06-2015
Skills
- Customer service
- Team leadership
- Operational planning
- Staff evaluation
- Quality assurance
- Performance evaluation
- Regulatory compliance
- Problem-solving
Timeline
Supervisor of Operations
Nations Benefits
10.2016 - Current
Early Childhood Educator
Sheridan Technical College
10.2015 - 06.2016
Crew Trainer
McDonald's Restaurant
04.2014 - 03.2017
No Degree - Business And Analysis
Sheridan Technical College
Certificate of Technical Studies - Early Childhood Eduation
Sheridan Technical College
High School Diploma -
Charles W Flanagan High
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