Keven Carrillo
Las Vegas,NV
Summary
Professional with proven track record in client services and project management. Skilled in leading cross-functional teams, driving initiatives to successful completion, and adapting to evolving project requirements. Strong ability to foster collaboration, prioritize tasks, and achieve measurable results. Known for reliability, strategic thinking, and effective communication. OSHA certified and committed to safety.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Project Manager, Client Services
US Turf, Lawn, & Landscape Equipment
4050 W Harmon Ave
09.2020 - 05.2025
- Conducted regular status meetings for clear communication of progress updates, risk assessments, and action items among team members.
- Optimized resource allocation, maximizing team productivity while minimizing costs associated with overtime and underutilization.
- Maintained comprehensive documentation for all project phases, ensuring transparency and timely access to information for stakeholders.
- Overcame obstacles swiftly by utilizing creative problem-solving techniques and leveraging resources effectively.
- Demonstrated expertise in change management processes, facilitating smooth transitions and minimizing disruptions to ongoing operations.
- Developed and implemented project plans and budgets to ensure successful execution.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status to customers.
- Monitored project progress, identified risks and took corrective action as needed.
- Encouraged creative thinking, problem solving and empowerment as part of facility management group to improve morale and teamwork.
- Developed new employees and on-going performance assessment of current employees.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Established a solid reputation and fostered strong relationships with clients, leading to increased contract renewals and referrals.
- Mentored junior team members, enhancing their skills and contributing to overall team performance improvement.
Laborer
US Turf, Lawn, & Landscape Equipment
4050 W Harmon Ave
09.2020 - 09.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
Material Handler
Premier Patio Cover
Business Closed Down
03.2018 - 09.2020
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Education
High School Diploma -
Clark County Adult Highschool
2701 E Saint Louis Ave05-2017
Skills
- Customer satisfaction
- Team motivation
- Project scheduling
- Deadline management
- Recruiting and hiring
- Sales support
Certification
- Attained OSHA 10 Certification 2/22/2023
- Attained OSHA 30 Certification 3/06/2023
- Attained Hazard Communications Certification 2/21/2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Project Manager, Client Services
US Turf, Lawn, & Landscape Equipment
09.2020 - 05.2025
Laborer
US Turf, Lawn, & Landscape Equipment
09.2020 - 09.2022
Material Handler
Premier Patio Cover
03.2018 - 09.2020
High School Diploma -
Clark County Adult Highschool