Sabina Gallego J
Dover
Summary
Hospitality professional with extensive guest service expertise across hotels, restaurants, and corporate events. Recognized for enhancing guest experiences through meticulous attention to detail and effective event coordination. Proven ability to support high-quality service in fast-paced environments, ensuring satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
Guest Services Coordinator
JP Morgan Chase Headquarters
New York
08.2023 - Current
- Maintain a secure and organized corporate entrance, serving as the first point of contact for building access and security procedures.
- Provide front desk and concierge support, assisting clients, employees, and visitors with directions to departments, meeting rooms, and corporate offices.
- Maintained a professional and welcoming environment for visitors, staff, and executives, enhancing overall guest experience.
- Demonstrated strong attention to detail in handling and securing client property, fostering trust and satisfaction.
- Managed coat check services during high-traffic seasons and corporate events, ensuring security and organization of personal belongings.
Banquet Server
TemPositions Eden Hospitality
New York
02.2021 - Current
- Deliver high-quality banquet service for corporate and private events.
- Ensured timely event execution while delivering consistent, high-quality service.
- Provide attentive dining service including food delivery, course clearing, beverage refills, and guest assistance.
- Coordinated with banquet managers and kitchen teams to facilitate seamless event operations.
- Prepared coffee breaks, beverage stations, and service areas per Banquet Event Orders (BEO) to meet event specifications.
Server / Hostess
Fairfield Marriott LaGuardia Airport
Astoria
04.2017 - 10.2019
- Managed guest seating, order taking, and food service to enhance dining experience.
- Delivered full-service dining experiences to hotel guests in a fast-paced restaurant environment.
- Promoted daily specials and upsold menu items, contributing to increased food and beverage sales.
- Utilized MICROS POS system efficiently for order processing and billing.
- Prepared dining areas with linens, silverware, and glassware to uphold hotel presentation standards.
Education
High School Diploma -
Forest Hills High School
Queens, NYBBA - Software Engineering
Tripleten Bootcamp
New York, NY03-2026
Skills
- Guest relations
- Event services
- Concierge support
- Food & Beverage Service
- Catering Operations
- Hotel Restaurant Service
- POS Systems (MICROS)
- Menu upselling
- Event setup
- Coat Check Management
- Customer interaction
- Team Collaboration
Languages
- Spanish
- English, Fluent
- Spanish, Native
Willing To Relocate
NJ
Timeline
Guest Services Coordinator
JP Morgan Chase Headquarters
08.2023 - Current
Banquet Server
TemPositions Eden Hospitality
02.2021 - Current
Server / Hostess
Fairfield Marriott LaGuardia Airport
04.2017 - 10.2019
High School Diploma -
Forest Hills High School
BBA - Software Engineering
Tripleten Bootcamp