Kevin Adams
Stevensville,MD
Summary
Dedicated and driven sales professional with experience selling hardware, IOT and cloud-based solutions. Skilled at demonstrating products and services and closing opportunities with a strategic and driven approach utilizing networking, cold calling, and strategic account mapping.
Overview
13
13
years of professional experience
Work History
Service Advisor
Annapolis Hyundai
10.2023 - 04.2024
- Maintained high customer satisfaction standards to exceed targets
- Handled customer issues with confidence, using complex problem solving to provide an effective resolution
- Pleasantly greeted customers and asked open-ended questions to better determine needs
- Reduced wait times with efficient coordination of service tasks among technicians.
- Lead all Service Advisors in Sales Goals 5 months consecutively
- Averaged $200,000 in sales monthly
Senior Business Account Manager
Verizon Enterprise
05.2015 - 05.2023
- Met with existing and new logo clients to pinpoint customers' gaps within their operations to communicate and demonstrate a comprehensive solution
- Develop short term and long term pipeline leads and opportunities through multi-touch prospecting technique
- Analyze customer needs and present integrated solutions to improve efficiencies
- Utilize sales force automation, prospecting, and funnel management tools
- Top 5% of Sales Managers within Northeast area for several months
- Largest B2B modem sale totaling over $500,000 in annual revenue
Business Sales Apprentice
Verizon Wireless
07.2014 - 05.2015
- Worked under guidance of experienced professionals to learn trade best practices and techniques
- Learned wide range of simple and complex techniques from on-the-job training
- Met with small/medium businesses to create unique solutions to help increase company productivity and efficiency
- Maintained and grew revenue for small/medium business market throughout the greater DC region
- Managed 9 Territories simultaneously while effectively increasing revenue
Retail and Business Sales Associate
Verizon Wireless
02.2011 - 07.2014
- Built relationships with customers and community to promote long term business growth
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Informed customers of promotions to increase sales productivity and volume
Education
High School Diploma -
Broadneck High School
Annapolis, MD05.2005
Skills
- Sales Pipeline Development
- Cold Calling, Social Media, Door-to-Door Prospecting
- Territory Expansion and Management
- 18 Years of Experience in Automotive Industry
- Building and Maintaining Personal Race Cars
Awards
6 Time Winner Circle Winner
2 Time President Achievement Award
Timeline
Service Advisor
Annapolis Hyundai
10.2023 - 04.2024
Senior Business Account Manager
Verizon Enterprise
05.2015 - 05.2023
Business Sales Apprentice
Verizon Wireless
07.2014 - 05.2015
Retail and Business Sales Associate
Verizon Wireless
02.2011 - 07.2014
High School Diploma -
Broadneck High School
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