Kevin Alston
Lawrenceville,GA
Summary
Certified Pharmacy Technician with experience in both Retail and Hospital Pharmacy, enhancing patient outcomes through meticulous medication dispensing and effective problem-solving.
I excel in team collaboration, consistently improving service quality and efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Tampa Family Health Center
07.2020 - 05.2021
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Certified Pharmacy Technician
CVS Pharmacy
11.2020 - 12.2020
- Reviewed and verified customer information and insurance provider information.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
- Proactively addressed potential conflicts or discrepancies within the pharmacy team to maintain a positive work environment.
Certified Pharmacy Technician
US Veterans Affairs Inpatient Pharmacy
06.2020 - 07.2020
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Counted, measured and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Education
Pharmacy Technician Certification - Pharmacy
Brewster Technical College
Tampa, Fl07.2020
High School Diploma -
Spoto Preparatory School
Riverview, Fl05.2019
Skills
- Insurance Billing
- HIPAA Regulations
- Medication Dispensing
- Advanced math skills
- Problem-solving skills
- Team Collaboration
Certification
- CPhT - Certified Pharmacy Technician
- CPR Certified
Timeline
Certified Pharmacy Technician
CVS Pharmacy
11.2020 - 12.2020
Certified Pharmacy Technician
Tampa Family Health Center
07.2020 - 05.2021
Certified Pharmacy Technician
US Veterans Affairs Inpatient Pharmacy
06.2020 - 07.2020
Pharmacy Technician Certification - Pharmacy
Brewster Technical College
High School Diploma -
Spoto Preparatory School
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