Kevin Becker
Highlands Ranch ,CO
Summary
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent growth. Coordinates resources to meet expected business and customer demands. Sales, organized decision-maker and strategic planner with top-notch personal and communication skills.
Overview
17
17
years of professional experience
Work History
General Manager
Taco Bell
Parker, Colorado
03.2017 - 06.2026
- Maintained optimal inventory levels to ensure uninterrupted operations and initiated timely supply orders.
- Trained staff on customer service best practices and food safety procedures.
- Built work schedules to improve labor coverage and control labor costs.
- Maintained compliance with health regulations and safety standards.
- Resolved customer complaints promptly to enhance satisfaction and foster loyalty.
- Managed daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Addressed customer complaints quickly while maintaining service quality.
- Trained employees on duties, policies, and procedures.
- Developed team-building activities that cultivated collaboration and a positive work environment.
Shift Manager
Dell Taco
Englewood, Colorado
05.2012 - 03.2017
- Trained and mentored team members on service standards.
- Resolved customer complaints to maintain satisfaction levels.
- Helped employees accomplish tasks during peak periods.
- Maintained cleanliness and organization of work area.
- Counted and balanced registers.
- Trained, managed and motivated employees to promote professional skill development.
- Built lasting client relationships by organizing and planning sales events.
- Processed credit card payments and counted back change and currency with an accuracy rate.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Produce Clerk
King Soopers
Littleton, Colorado
01.2009 - 03.2012
- Checked produce regularly to maintain freshness and quality.
- Helped customers choose produce and share product knowledge.
- Stocked shelves and arranged displays to improve product visibility.
- Rotated produce items to keep stock fresh.
- Greeted customers and helped locate produce items.
Education
High School Diploma -
Hays High School
Hays, KS05-2006
Skills
- Operations management
- Strategic planning
- Staffing and recruitment
- Leadership and team building
- Employee motivation
- Team player
Timeline
General Manager
Taco Bell
03.2017 - 06.2026
Shift Manager
Dell Taco
05.2012 - 03.2017
Produce Clerk
King Soopers
01.2009 - 03.2012
High School Diploma -
Hays High School