Kevin Beltran Castaneda
CHANDLER,Arizona
Summary
Detail-oriented and dedicated professional with strong bilingual skills in Spanish and English. Certified notary with a proven ability to quickly learn and adapt to new situations. Experience providing exceptional customer service and fostering effective communication with diverse clients and team members, resulting in the development of strong interpersonal skills. Seeking a dynamic Teller position to leverage skills and experience for operational efficiency and client satisfaction. Background in driving sales and enhancing customer experiences, known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening ensures customer satisfaction and loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Ups Store
05.2022 - Current
- Earned a promotion due to exemplary performance and effective communication in both Spanish and English
- Facilitated smooth operations by effectively engaging with diverse clientele, enhancing customer satisfaction
- Adapted quickly to new systems and processes, improving operational efficiency and productivity
- Provided support in [mention any other relevant duties or responsibilities]
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Crew Member
McDonald’s
09.2021 - 11.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Spa Attendant
Namti Spa
08.2020 - 10.2020
- Improved customer satisfaction by providing exceptional service and maintaining a clean, organized spa environment.
- Replenished locker room linens, robes and sandals to maintain adequate supplies for guests.
- Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
- Coordinated closely with spa management to proactively address any issues or areas of concern that arose during daily operations.
- Provided attentive service to clients during their visit, contributing to a relaxing and enjoyable experience.
Education
Sedona Red Rock
Chandler, Az01.2024
Chandler Az College
Chandler, AzSkills
- Customer Service Excellence
- Effective Communication
- Quick Learner and Adaptable
Bilingual in Spanish and English
- Teamwork and collaboration
- Problem-solving
- Flexible schedule
Certification
Notary Public Arizona
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
Ups Store
05.2022 - Current
Crew Member
McDonald’s
09.2021 - 11.2021
Spa Attendant
Namti Spa
08.2020 - 10.2020
Chandler Az College
Sedona Red Rock
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