Kevin Bortis
Jonesboro,AR
Summary
Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
6
6
years of professional experience
Work History
Door-To-Door Sales Representative
Optimum Fiber
Jonesboro, Arkansas
03.2025 - Current
- Tracked leads and communicated product details to enhance customer understanding.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Followed up post-sale to ensure service satisfaction and address concerns.
- Delivered exceptional customer service to optimize overall experience.
Insurance Claims Adjuster
United Home Ins.
Jonesboro, Arkansas
04.2022 - 11.2023
- Analyzed damage to vehicles and properties, assessing loss value from storms, floods, and collisions.
- Reviewed insurance claims for coverage, accuracy, and compliance with company standards.
- Communicated with policyholders regarding claim statuses and requirements throughout the process.
- Utilized claims management software to track and document case progress efficiently.
- Ensured prompt and equitable settlement of all claims according to established procedures.
Night Auditor
Hilton, Embassy Suites
Jonesboro, Arkansas
10.2019 - 12.2021
- Delivered exceptional customer service to guests during night shifts.
- Utilized hotel management software for transaction processing and report generation.
- Executed night audit procedures, verifying daily room occupancy and reviewing hotel revenue.
- Facilitated effective communication with day staff to ensure operational continuity between shifts.
- Maintained efficient front desk and accounting operations throughout each shift.
- Prepared comprehensive audit reports at the end of each shift.
Education
Bachelor of Science - Business
Arkansas State University
Jonesboro, AR12.2020
Associate of Science - Business
Arkansas Northeastern College
Blytheville, AR12.2018
High School Diploma -
Blytheville New Tech High School
Blytheville, AR05.2016
Skills
- Organizational skills
- Attention to detail
- Time management
- Effective communication
- Critical thinking
- Team collaboration
References
References available upon request.
Timeline
Door-To-Door Sales Representative
Optimum Fiber
03.2025 - Current
Insurance Claims Adjuster
United Home Ins.
04.2022 - 11.2023
Night Auditor
Hilton, Embassy Suites
10.2019 - 12.2021
Bachelor of Science - Business
Arkansas State University
Associate of Science - Business
Arkansas Northeastern College
High School Diploma -
Blytheville New Tech High School
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