Kevin Bronkema
Edwardsburg,MI
Summary
Dedicated Heavy Equipment Fleet Consultant leveraging 25 years of proven expertise. Adept at optimizing fleet efficiency, reducing downtime, and implementing cost-effective solutions. Highly-knowledgeable in Caterpillar offerings and strategies. Proven ability to provide effective solutions and collaborating seamlessly with team members contributing to achievement of group goals.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Product Support - Machine Sales Representative
MacAllister Machinery Company Inc.
Indianapolis, IN
09.2002 - Current
- Evaluate fleets to assess current issues and determine potential solutions - new - used - rent or rebuild.
- Engaged in customer consultations to assess and understand their equipment requirements, ensuring tailored solutions.
- Cultivated partnerships that were mutually beneficial, leveraging collaborative efforts to achieve shared goals and enhance overall success.
- Built relationships by creating value with existing and new customers.
- Recommended improvements to customers and demonstrated potential cost reductions and process improvements.
- Attended CAT Product Support and Machine Sales training annually
- Dual role (Machine Sales and Product Support ) representative
- Earned Equipment Manager certification through AEMP
Customer Service Advisor
Holt Equipment Company LLC
Louisville, KY
03.1994 - 09.2002
- Managed parts department - sales - purchasing and supervision.
- Maximized revenue by proactively building and managing key customer relationships.
- Coordinated repair projects with Service teammates to carry out shop projects.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Identified and targeted key accounts to build an aftermarket presence with an outside sales presence
Education
Associate of Applied Science - Marketing
Southwestern Michigan College
Dowagiac, MISkills
- Fleet Management
- Customer Relationship Building
- Account Management
- Maintenance Best Practices
- Territory Management
- Product and Service Sales
- Strategic Planning
- Heavy Equipment Sales
Certification
Certified Equipment Manager - AEMP
Caterpillar - Product Support Sales
Caterpillar - Equipment Sales
Timeline
Product Support - Machine Sales Representative
MacAllister Machinery Company Inc.
09.2002 - Current
Customer Service Advisor
Holt Equipment Company LLC
03.1994 - 09.2002
Associate of Applied Science - Marketing
Southwestern Michigan College
Certified Equipment Manager - AEMP
Caterpillar - Product Support Sales
Caterpillar - Equipment Sales
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