Ross Wenthur
Cudahy,WI
Summary
Results-driven Route Service Sales Representative with expertise in delivery tracking, inventory management, and customer relationship management. Committed to ensuring timely deliveries and enhancing customer satisfaction.
Overview
25
25
years of professional experience
Work History
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
Franklin, Wisconsin
09.2003 - Current
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
- Tracked order fulfillment from initiation to completion, ensuring accuracy and timely delivery for customer satisfaction.
- Managed inventory levels of products on assigned routes to ensure adequate stock is available for customers' needs.
- Resolved customer inquiries and concerns, maintaining high satisfaction levels.
- Collaborated with management to optimize route efficiency and improve service quality.
- Managed inventory levels and ensured timely restocking of supplies.
- Maintained vehicle functionality through regular maintenance checks to prevent breakdowns. on vehicles used for route service activities.
- Maintained accurate records of all customer orders and deliveries.
- Collaborated with other departments within the company regarding route information or changes.
- Issued sales promotion materials to customers to increase revenue.
Package Delivery
DHL Worldwide Express
Milwaukee, Wisconsin
06.2001 - 09.2003
- Followed established protocols for secure package delivery at customer locations.
- Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.
- Obtained customer signatures for package delivery confirmation.
- Answered inquiries regarding package delivery status to enhance customer satisfaction.
- Resolved package delivery issues through effective customer service support.
- Assisted customers with package pick-up and delivery inquiries to ensure smooth experiences.
Education
Bachelor of Arts - Marketing Management
Milwaukee Area Technical College
Milwaukee, WISkills
- Client management
- Inventory management
- Package tracking
- Client management
- Revenue growth strategies
- Fleet management
Accomplishments
- Top Dog Performer for being the top SSR 5 years in a row
Timeline
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
09.2003 - Current
Package Delivery
DHL Worldwide Express
06.2001 - 09.2003
Bachelor of Arts - Marketing Management
Milwaukee Area Technical College