Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
33
33
years of professional experience
Work History
Store Manager
Walmart
Pittsburg , Kansas
10.2018 - Current
Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored progress by establishing plans, budgets and measuring results.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Market Manager
Toys R Us
San Jose, California
09.2008 - 10.2018
Planned and implemented marketing events to promote store and available products.
Conducted interviews, made hiring decisions matching appropriate skill level to job and evaluated team member performance.
Analyzed marketing data to identify trends and inform strategies.
Established ambitious goals for employees to promote achievement and surpass business targets.
Created and managed budgets for campaigns, promotions, and advertising initiatives.
Developed and significantly grew assigned territory using strong engagement and marketing skills.
Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Built customer confidence by actively listening to concerns and giving appropriate feedback.
Oversaw regional and local sales managers and staff.
District Manager
Circuit City Stores
06.2002 - 09.2008
Reviewed inventory levels at each store in order to ensure adequate stock availability.
Worked with direct reports to develop and implement action plans, improving operating results.
Mentored team members by demonstrating best practices for sales and customer service.
Established ambitious goals for employees to promote achievement and surpass business targets.
Negotiated contracts with suppliers to obtain favorable terms for the district's stores.
Developed and significantly grew assigned territory using strong engagement and marketing skills.
Identified opportunities for process improvement across multiple locations within the district.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Store Manager
Orchard Supply Hardware LLC
San Jose, California
05.1992 - 06.2002
Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored progress by establishing plans, budgets and measuring results.
Strengthened work flow productivity by hiring, managing and developing top talent.
Reviewed customer feedback to make operational improvements and promote satisfaction.
Implemented successful business strategies to increase revenue and target new markets.
Established store tactics and strategies to achieve operational performance and sales goals.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Trained and mentored associates to teach daily tasks and procedures.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.