Kevin Chen
Syosset
Summary
Dynamic and customer-focused professional with extensive experience at Home Depot, excelling in cash handling and customer service. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in operating cash register systems and managing refunds, ensuring a seamless shopping experience for all customers.
Overview
11
11
years of professional experience
Work History
Cashier
Home Depot
MT Peasant N.Y.
05.2018 - 02.2026
- Guided customers through registration, processed transactions, assisted with Home Depot credit card applications, and helped locate items on sales floor, enhancing overall customer experience.
- Assisted customers at service desk with refunds for returned items and facilitated online and pickup orders, ensuring customer satisfaction and efficient service.
- Retrieved shopping carts from parking lot to maintain store organization and cleanliness. from parking lot to ensure store organization and accessibility for customers. from parking lot to maintain store organization and accessibility. from parking lot to ensure store organization and accessibility. from the parking lot to maintain store organization and accessibility. from parking lot to ensure store organization and accessibility for customers. from parking lot to maintain store organization and accessibility for customers. from parking lot to ensure store organization. Retrieved shopping carts from parking lot to maintain store cleanliness and organization. to maintain store organization and accessibility for customers. from parking lot to ensure store cleanliness and organization. Retrieved shopping carts from parking lot to maintain store organization. to maintain store organization. from parking lot to keep store organized. from parking lot to maintain store organization. from parking lot and helped customers load purchases into vehicles, promoting a convenient shopping environment.
Cashier
Costco
Garden City
10.2023 - 05.2025
- Processed customer transactions accurately at front-end register, ensuring positive shopping experience
- Organized shopping carts in parking lot to facilitate easy access for customers
- Stocked frozen products in freezer section to ensure product availability
- Served customers at tire center by fixing tires and assisting at sales desk
- Bailed cardboard boxes and removed trash in receiving room to uphold cleanliness and organization standards.
Deli Associate
ACME
Thornwood N.Y.
09.2019 - 06.2023
- Delivered exceptional customer service by preparing meats, cheeses, salads, and hot foods based on customer preferences.
- Prepared deli meats and cheeses to customer specifications.
- Guided customers in product selection, offering personalized recommendations to enhance their shopping experience.
- Ensured cleanliness and safety standards by sanitizing all surfaces and equipment in department, contributing to a safe shopping environment.
- Operated slicing machines to prepare deli products for customers. and maintained cleanliness standards.
Food Service Worker
Westchester Medical Center
Valhalla N.Y.
06.2015 - 08.2016
- Prepared meals according to dietary guidelines for patients and staff.
- Maintained cleanliness and sanitation of food preparation areas and equipment.
- Managed inventory to maintain adequate stock levels for kitchen operations.
- Delivered trays to patients and served food and drinks, maintaining cleanliness while restocking fridge.
Internship
Walgreens
Thornwood N.Y.
04.2015 - 06.2015
- Stocked and faced shelves, maintained cleanliness, and assisted customers in locating items on sales floor.
- Presented creative solutions during team meetings to support performance improvements. during team meetings to enhance performance. and solutions to enhance team performance and outcomes.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Completed daily operational tasks accurately and efficiently.
Internship
Bikkal & Associates, P.C.
White Plains N.Y.
11.2014 - 04.2015
- Collaborated with diverse coworkers to achieve team goals and resolve product and service-related issues.
- Proposed innovative ideas and solutions that improved team collaboration and project outcomes.
- Oversaw daily operations to maintain productivity and ensure smooth workflow. to ensure efficient workflow in a busy environment. in a fast-paced environment to ensure efficiency. to ensure smooth workflow in a busy environment. with precision in a fast-paced environment.
- Organized office documents through filing and scanning to maintain organized records, including filing, scanning, and shredding.
Education
Certificate - Web Development
Westchester Community College
Valhalla, N.Y.Skills
- Cashiering
- Cash handling
- Register operation
- Register systems
- Refund processing
- Exchanges processing
- Gift card processing
- Customer Service
- Sales Person
- Food Service
- Meat Cutting
- Salad Preparation
- Stocking
- Organize carts
- Receiving room
- Scanning
- Shredding
- Office Duties
- Filing
- Computer Skills
- Basic math
- Time management
- Problem solving
- Team collaboration
- Cleaning
Timeline
Cashier
Costco
10.2023 - 05.2025
Deli Associate
ACME
09.2019 - 06.2023
Cashier
Home Depot
05.2018 - 02.2026
Food Service Worker
Westchester Medical Center
06.2015 - 08.2016
Internship
Walgreens
04.2015 - 06.2015
Internship
Bikkal & Associates, P.C.
11.2014 - 04.2015
Certificate - Web Development
Westchester Community College