Kevin Cline
Yorba Linda,CA
Summary
Multi-talented individual consistently rewarded for success in planning and operational improvements. Experience in sales development and staff management procedures positively impacting overall morale and productivity. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
11
11
years of professional experience
Work History
Sales Manager
Mercedes Benz Of South Bay
Torrance, CA
11.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed a diverse team of 40+ employees, overseeing daily operations, performance management, and team development.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
General Sales Manager
California Motors Direct
Fontana, CA
07.2023 - 10.2024
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained extensive knowledge of company products and services.
Finance Manager
Orange Coast Infiniti
Westminster, CA
05.2022 - 06.2023
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Explained very technical financial information to applicants in easy to understand language.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Carried out day-day-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
- Developed prospects for new loans by conducting 100+ calls weekly.
- Properly trained with CDK, Dealertrack, Dealersocket, VINsolutions etc.
- Proficient CIT report
- CUDL
Sales Manager/Senior Finance Manager
California Motors Direct
10.2017 - 03.2022
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Improved sales processes to streamline customer acquisition and on-boarding strategies.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Held weekly meetings with sales team to identify techniques to overcome sales obstacles.
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
- Managed a team of 15 sales professionals, facilitating efficient sales processes.
- Maximized performance by monitoring daily activities and mentoring team members.
Owner
Skyline Motorsports Inc.
09.2015 - 08.2017
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Maintained up-to-date administrative records to monitor operational conditions.
- Managed 7 employees by supervising daily tasks.
- Maximized efficiency by coaching and mentoring 7 or more personnel on sale's principles, industry practices, company procedures and DM system.
- Trained and motivated employees to perform daily business functions.
Sales Associate
California Motors Direct
03.2014 - 07.2015
- Maintained organized, presentable merchandise to drive continuous sales.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Facilitated team development initiatives to foster professional growth.
- Tracked leads using company inventory management software.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Prepared merchandise for sales floor by pricing or tagging.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Medical Assistant
UEI College - Cerritos
Cerritos, CA02.2013
High School Diploma -
El Dorado High School
Placentia, CA06.2010
Skills
- Client account management
- Staff training/development
- Recruitment
- Relationship building
- Business Development
- Consistently meet goals
- Employee scheduling
- Effective leader
- Sales expertise
- Verbal and written communication
- Coaching and mentoring
- CUDL, DealerTrack, VINsoultions, DealerSocket
- CDK, DeskManager
- CIT report
References
- (GSM Orange Coast Infiniti) Darin Osborn- 1+ (714) 815-4512
- (Finance Director Orange Coast Infiniti) Jhordan Burgoa- 1+ (714) 262-7259
- (General Manager California Motors Direct) Arnold Martinez- 1+ (714) 515-6100
- (Owner Operator California Motors Direct) Edgar Castellanos- 1+(714) 515-6100
Timeline
Sales Manager
Mercedes Benz Of South Bay
11.2024 - Current
General Sales Manager
California Motors Direct
07.2023 - 10.2024
Finance Manager
Orange Coast Infiniti
05.2022 - 06.2023
Sales Manager/Senior Finance Manager
California Motors Direct
10.2017 - 03.2022
Owner
Skyline Motorsports Inc.
09.2015 - 08.2017
Sales Associate
California Motors Direct
03.2014 - 07.2015
Medical Assistant
UEI College - Cerritos
High School Diploma -
El Dorado High School