Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kevin Coreas

Long Branch,NJ

Summary

Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Licensed Sales Producer

Eli Financial Group LLC- Allstate
07.2023 - Current
  • Enhanced client retention rates with timely follow-ups and personalized attention to individual concerns.
  • Provided coverage option information to assist clients in protecting assets.
  • Achieved sales targets consistently by identifying customer needs and offering suitable products and services.
  • Conducted annual reviews of existing policies to update information.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Managed over 30 incoming calls, emails per day from customers and lenders

Arena Services

Red Bull Arena, INC
03.2022 - Current
  • Operate mobile ticket scanners at gates for all arena events, answer fan questions and provide directional services to fans entering building
  • Perform line management and crowd communication outside of gates for average of over 10,000 fans.
  • Followed safety protocols while working, avoiding accidents and injuries.
  • Assist the operations department to set up for home matches,

Account Representative

State Farm
08.2022 - 07.2023
  • Generate appointments and quotes through proactive outbound prospecting and lead activity management.
  • Met with clients to understand business needs and and create custom packages
  • Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
  • Contacted customers to assess satisfaction and current needs.
  • Kept detailed records of customer interactions for optimal traceability.
  • Maintained current knowledge of evolving changes in marketplace.

Sales & Marketing Intern

Sofive Soccer Center
05.2022 - 08.2022
  • Drove sales through customer relationship building and suggestive selling techniques. Made over 100 calls daily offering products.
  • Operated cash register and POS to process sales transactions and handle payments
  • Managed day to day procedures to provide highest level of customer service by conducting daily facility walkthrough to ensure safety and cleanliness
  • Supported management team with sales, customer relations, and administrative operations by contacting youth academies and clubs, identifying marketing lists, and inputting potential leads
  • Sorted and organized files, spreadsheets, and reports.

Education

Bachelor of Arts - Sports Management

William Paterson University of New Jersey
Wayne, NJ
08.2022

Associate of Arts - Business Administration

Brookdale Community College
Lincroft, NJ
06.2020

Skills

  • Customer Service
  • Attention to detail
  • Microsoft Office
  • Leadership
  • Problem-solving
  • Staff Supervision
  • Insurance product expertise
  • Client Retention
  • Policy Management

Certification

  • Property & Casualty Producer License
  • Life & Health Producer License
  • Licensed in NJ, PA, CT, MA, RI, VT, NH

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Licensed Sales Producer

Eli Financial Group LLC- Allstate
07.2023 - Current

Account Representative

State Farm
08.2022 - 07.2023

Sales & Marketing Intern

Sofive Soccer Center
05.2022 - 08.2022

Arena Services

Red Bull Arena, INC
03.2022 - Current

Bachelor of Arts - Sports Management

William Paterson University of New Jersey

Associate of Arts - Business Administration

Brookdale Community College

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Kevin Coreas