Bilingual and results-driven operations professional with strong leadership experience in restaurant management, warehouse and shipyard labor. Skilled in team supervision, inventory management, safety compliance, and hands-on mechanical work. Proven ability to lead teams to success, drive performance metrics, and maintain high standards of customer satisfaction and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
WingStop
2017.06 - 2020.02
Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
Achieved consistent monthly sales targets of $80K and led the location to Top Sales of 2024
Developed strategic plans and marketing campaigns that increased traffic by 10%
Maintained optimal inventory levels while minimizing carrying costs
Conducted performance evaluations and implemented training programs
Ensured compliance with health and safety standards
Outfitter/Marine Insulator
BAE Shipyard
2020.05 - 2023.11
Installed shipboard components such as doors, hatches, ladders, foundations, and other outfitting elements on military and commercial vessels.
Interpreted blueprints and technical drawings to ensure accurate installation of ship systems.
Performed fitting and alignment of structural elements using hand and power tools.
Collaborated with welders, pipefitters, and electricians to complete outfitting processes on schedule. Adhered to safety regulations and quality assurance protocols throughout the outfitting process.
Ensured compliance with safety protocols during all outfitting operations.
Warehouse Associate
Amazon
2023.12 - 2025.02
Streamlined order picking processes, reducing turnaround time for shipments.
Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Journeyman Marine Insulator / Material Handler
Fincantieri Marinette Marine
2025.05 - 2025.12
Insulated marine vessels using advanced materials to ensure thermal efficiency and compliance with safety OSHA standards.
Collaborated closely with team members to complete large-scale insulation projects on time and with high-quality results.
Conducted thorough post-project evaluations to identify successes as well as areas needing improvement for future projects.
Carefully evaluated blueprints and work plans to make accurate cuts and prepare correctly-sized pieces for specific installation requirements.
Applied, removed and repaired insulation on industrial equipment, pipes or other mechanical systems such as heat exchangers, tanks and vessels to help control noise and maintain temperatures.
Transported inventory items to appropriate locations.