Kevin Cruz
Corona
Summary
Proven Assistant Manager with a track record of enhancing customer service and team leadership at Hollister. Expert in money handling and decision-making, significantly reducing discrepancies. Spearheaded promotional efforts, boosting foot traffic. Achieved a cleaner, safer store environment, demonstrating a strong commitment to quality and performance.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Hollister
05.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Juice Bar Barista
Juice Press
02.2021 - 07.2022
- Handled cash transactions accurately, maintaining responsibility for daily register reconciliations and reporting discrepancies as necessary.
- Contributed ideas for promotional events or collaborations that led to increased foot traffic at the juice bar location.
- Actively participated in routine inventory audits, identifying discrepancies early on which helped maintain accurate stock levels.
- Assisted in marketing efforts by actively promoting seasonal specials and limited-time offers to customers both in-store and via social media channels.
Housekeeper
St Banabas Hospital
01.2020 - 09.2021
Education
Bachelor of Science - Accounting
York College
Jamaica, NY05-2025
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Assistant Manager
Hollister
05.2022 - Current
Juice Bar Barista
Juice Press
02.2021 - 07.2022
Housekeeper
St Banabas Hospital
01.2020 - 09.2021
Bachelor of Science - Accounting
York College
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