Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kevin Dang

San Jose,CA

Summary

Dynamic and results-driven professional with a strong background in customer service and teamwork, honed at Paris Baguette. Proven ability to resolve complaints and build relationships, while efficiently handling cash transactions. Bilingual in Vietnamese and English, with a commitment to maintaining a clean and safe work environment.

Overview

4
4
years of professional experience

Work History

Team Associate

Paris Baguette
01.2024 - 03.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Learned all required tasks quickly to maximize performance.

Valet

Ace Parking
05.2023 - 12.2023
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Trained new team members by relaying information on company procedures and safety requirements.

Team Associate

Hello Tea
02.2021 - 10.2022
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
  • Cleaned counters, machines, utensils, and seating areas daily.

Education

GED - Business Administration

Evergreen Valley College
San Jose, CA

High School Diploma -

Independence High School
San Jose
06.2021

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Cash handling
  • Cleaning
  • Complaint resolution
  • Relationship building
  • Fluent in Vietnamese and English
  • Heavy lifting
  • Willingness to learn
  • Multitasking

Languages

Vietnamese
Professional Working

Timeline

Team Associate

Paris Baguette
01.2024 - 03.2025

Valet

Ace Parking
05.2023 - 12.2023

Team Associate

Hello Tea
02.2021 - 10.2022

GED - Business Administration

Evergreen Valley College

High School Diploma -

Independence High School

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