KEVIN DI BASSINGA
10511 Strathmore Hall St, Apt 401, North Bethesda,MD
Summary
Analytical communicator with expertise in account management and process optimization. Proven ability to translate complex needs into actionable insights, enhancing workflows and fostering trust among cross-functional teams. Strong background in research, technical writing, and systems thinking, suitable for a business analyst role. Committed to driving clarity and value in mission-driven environments.
Overview
2
2
years of professional experience
Work History
Sales Account Executive
IBM
08.2024 - Current
- Managed and grew a $50M+ account portfolio of federal and tribal clients.
- Analyzed customer usage data and mission needs to identify process inefficiencies and automation opportunities.
- Delivered data-driven recommendations to federal and tribal stakeholders for strategic decision-making.
- Developed and maintained tracking reports in Salesforce and Excel for stakeholder performance visibility.
- Collaborated with enablement and product teams to translate client insights into internal improvements.
- Created documentation outlining customer lifecycle stages to enhance team handoffs.
Capstone Project
Republic Finance
10.2023 - 04.2024
- Developed Customer Lifetime Value (CLV) model utilizing real-world lending data to inform marketing strategies.
- Applied advanced analytics techniques, including data mining and predictive modeling, in financial services.
- Identified and validated key business metrics—Balance, Revenue, Profit Margins—to evaluate customer value and ROI.
- Delivered actionable recommendations to stakeholders, showcasing strategic application of data insights.
Education
Bachelor of Science - Industrial And Systems Engineering (Business Minor
Virginia Tech
Blacksburg, VA05.2024
Skills
- Analytical problem-solving
- Critical thinking
- Strong written communication
- Strong verbal communication
- Cross-functional collaboration
- Data management
- Data analysis
- Technical writing
- Research
- MS Excel
- Salesforce
- Basic SQL
Timeline
Sales Account Executive
IBM
08.2024 - Current
Capstone Project
Republic Finance
10.2023 - 04.2024
Bachelor of Science - Industrial And Systems Engineering (Business Minor
Virginia Tech
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