Kevin Drayne
Coronado,CA
Summary
Certified Information Technology Technician with broad experience in supporting and managing a wide range of IT systems. Strengths include diagnosing and resolving hardware, software, network connectivity issues, and implementing efficient tech solutions. Contributed to improving system functionality and user productivity in previous roles. Known for adaptability, problem-solving skills, and commitment to continuous professional development.
Overview
6
6
years of professional experience
Work History
Information Technology Technician
Computer Technical Services
San Diego, California
06.2025 - Current
- Diagnosed hardware and software issues for diverse client systems.
- Installed and configured operating systems and applications on user devices.
- Installed work-from-home workstations from laptops and all-in-one devices.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
- Troubleshot and replaced hardware components, hard drives, memory and network cards.
- Conducted system tests to identify problems related to software upgrades or installations.
Information Technology Technician
Todd W. Yurasek LLC
San Diego, CA
02.2025 - Current
- Resolved and maintained workstation issues related to upgrades, software and hardware failures.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Troubleshot network connectivity issues involving routers, switches, hubs.
- Created user accounts within Active Directory and granted appropriate permissions to access resources.
Logistic Coordinator
Mattress Firm San Diego CA
02.2023 - 01.2025
- Scheduled Deliveries to business and capacity
- Record missed and or re-delivery problems
- Maintain accuracy of ticket management system
- Microsoft 360, Teams
- Communicate with internal and external contacts
Warehouse Specialist
Sunrun
San Diego, CA
10.2021 - 12.2023
- Conducted routine quality checks on incoming and outgoing goods to maintain product integrity.
- Provided training to new employees on safe operation of material handling equipment.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Maintained accurate records of received and shipped items.
- Forklift certified
- Ensure no damage on incoming packages
- Arranged shipment orders
Customer Service
Boney’s Bayside Market
08.2019 - 04.2020
- Worked in the Deli department
- Established work methods to ensure workflow
Education
High School Diploma -
Coronado High school CA
Comptia A+ Certification -
Comptia
Java programming -
San Diego City College
San Diego, CAPrinciples of Info Systems
San Diego City College
San Diego, CASkills
- Diligent team player
- Multitasking and prioritization
- Microsoft 365
- Operating system installation
- Equipment setup
- Network troubleshooting
- Software installation
- Technical support
Timeline
Information Technology Technician
Computer Technical Services
06.2025 - Current
Information Technology Technician
Todd W. Yurasek LLC
02.2025 - Current
Logistic Coordinator
Mattress Firm San Diego CA
02.2023 - 01.2025
Warehouse Specialist
Sunrun
10.2021 - 12.2023
Customer Service
Boney’s Bayside Market
08.2019 - 04.2020
High School Diploma -
Coronado High school CA
Comptia A+ Certification -
Comptia
Java programming -
San Diego City College
Principles of Info Systems
San Diego City College