Kevin Echagarruga Roca
Garland
Summary
Results-driven Sr. Data Center Technician with extensive experience in a Data Center environment, excelling in network troubleshooting and automation. Proven ability to resolve complex server issues and enhance team efficiency through scripting. Strong problem-solving skills and adaptability ensure rapid incident response and effective documentation in high-pressure environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sr. Data Center Technician
Cypress HCM (LinkedIn Contract)
06.2025 - Current
- Diagnosed and executed resolution for network and server issues.
- Served as the primary escalation point for complex datacenter incidents requiring advanced troubleshooting and root cause analysis.
- Diagnosed and resolved critical server hardware issues, including DIMM and CPU failures, faulty motherboards, NIC errors, PXE boot problems, and storage drive replacements.
- Performed Layer 1 network troubleshooting across single-mode and multi-mode fiber environments, ensuring reliable connectivity and rapid fault isolation.
- Developed and implement Bash scripts to automate repetitive workflows, improving team efficiency and reducing mean time to resolution
Data Center Technician
AMD
01.2025 - 06.2025
- Identified and reported problem devices and replaced defective parts.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Accepted tasks and documented status using ticketing system, time reports and email.
- Developed scripts to increase hardware verification for new servers and CPUs
Data Center Technician
Wipro LTD, Transfer to Cypress HCM (LinkedIn Contract)
08.2023 - 01.2025
- Developed script to accelerate data gathering in the troubleshooting process of layer 1 network issues
- Diagnosed and solved server hardware problems using multiple resources such as device's WebGUI, POST codes and minimal configuration tests.
Education
Associate of Science - Computer Engineering
Dallas College
Dallas, TXSkills
- Network troubleshooting
- Scripting & Automation
- Hardware troubleshooting
- Incident response
- Documentation
- Problem-Solving
- Adaptability
Certification
- CompTIA A+
- CompTIA Security+
- CCNA (In Progress)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sr. Data Center Technician
Cypress HCM (LinkedIn Contract)
06.2025 - Current
Data Center Technician
AMD
01.2025 - 06.2025
Data Center Technician
Wipro LTD, Transfer to Cypress HCM (LinkedIn Contract)
08.2023 - 01.2025
Associate of Science - Computer Engineering
Dallas College