Kevin Esancy
Rockland,MA
Summary
Well-qualified customer service professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Realtor
Jack Conway
08.2021 - Current
- Generating clients for buying, selling, and renting properties
- Developing competitive market prices
- Promoting properties through ads, open houses, and listings
- Preparing and executing contracts
- Marketing and research.
- Collaborated with mortgage lenders to secure financing options for clients, expediting the closing process.
- Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
- Streamlined the home buying process for clients, resulting in quicker closings and satisfied customers.
- Negotiated favorable terms for clients during contract discussions, ensuring their best interests were represented.
- Assisted first-time homebuyers in navigating the real estate market, leading to successful purchases and happy homeowners.
Bartender/Cocktail Server
ALBA RESTAURANT
09.2020 - Current
- Providing superior customer service in a fast-paced, high-volume restaurant
- Restocking and maintaining a clean bar area
- Ensuring a special and memorable guest experience.
Bartender
Brodie's Seaport
07.2014 - 11.2021
- Maintaining inventory
- Attending to guest needs
- Creating an enjoyable atmosphere
- Opening and closing the restaurant
- Marketing and promotional duties.
Bartender/Server/Trainer
Flight Club U.S.A.
07.2019 - 03.2020
- Creating a unique guest experience
- Educating the dart-playing concept
- Maintaining relationships with guests
- Inventory and stocking.
Bartender
Tuscan Kitchen
09.2017 - 11.2019
- Creating a wonderful and memorable guest experience
- Teaching the company's history and cuisine
- Maintaining relationships with guests
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Creating new and exciting cocktails
- Ensuring a clean and functional bar area
- Inventory and stocking.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Education
No Degree -
North Shore Community College
06.2006
Diploma -
Beverly High School
06.2003
Skills
- Marketing
- Negotiation
- Merchandising
- Leasing and Sales
- Upselling
- Attention to detail
- Leadership
- Strong communication skills
- Client relationship management
- Creative problem-solving
Certification
- Real Estate License
Personal Information
- Title: Customer Service Specialist
- Work Permit: Authorized to work in the US for any employer
Timeline
Licensed Realtor
Jack Conway
08.2021 - Current
Bartender/Cocktail Server
ALBA RESTAURANT
09.2020 - Current
Bartender/Server/Trainer
Flight Club U.S.A.
07.2019 - 03.2020
Bartender
Tuscan Kitchen
09.2017 - 11.2019
Bartender
Brodie's Seaport
07.2014 - 11.2021
No Degree -
North Shore Community College
Diploma -
Beverly High School
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