Kevin Feldman
Denver,CO
Summary
Accomplished General Manager, Craft Bartender adept in operations management and team leadership. Excelled in training staff, enhancing sales by over 20%, and fostering vendor relationships. Proven track record in crafting high-demand cocktails and executing cost-effective strategies. Skilled in both employee scheduling and crafting engaging customer experiences.
Overview
23
23
years of professional experience
Work History
General Manager
The W Denver
01.2024 - Current
- Managed budget implementations, employee staffing, training, schedules, and menu development.
- Managed a diverse team of hospitality professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with guests, vendors, and partners to ensure long-term success and loyalty.
Bar Manager/Head Bartender
Marriot Hotel
03.2021 - 12.2023
- Mentored and trained staff members to ensure exceptional customer service standards.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
- Enhanced team productivity through effective scheduling and task delegation.
Lead Barrtender
Patsys Irish Pub
03.2016 - 08.2021
- Served high customer volumes during special events, nights, and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Military Police Officer
US Navy
09.2001 - 09.2008
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.
Education
Bachelor of Science - Hospitality Administration And Management
Roosevelt University
Chicago, ILMBA - Marketing Management
Roosevelt University
Chicago, ILSkills
- Operations Management
- Training and coaching
- Team Leadership
- Highly Trained in Craft Bartending
- Employee Scheduling
- Labor Cost Controls
- Vendor relationships
- Purchasing
- Team Oversight
Timeline
General Manager
The W Denver
01.2024 - Current
Bar Manager/Head Bartender
Marriot Hotel
03.2021 - 12.2023
Lead Barrtender
Patsys Irish Pub
03.2016 - 08.2021
Military Police Officer
US Navy
09.2001 - 09.2008
Bachelor of Science - Hospitality Administration And Management
Roosevelt University
MBA - Marketing Management
Roosevelt University
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