Kevin Ferguson
Pacific,MO
Summary
Proven Driver with a track record of excellence at Stericycle, adept in GPS route planning and exceptional customer service. Mastered time management and safety protocols, ensuring on-time deliveries and a pristine safety record. Skillfully resolved customer issues, enhancing satisfaction and loyalty.
Overview
31
31
years of professional experience
Work History
Driver
Stericycle
06.2022 - Current
Plant Supervisor
Stericycle
04.2022 - 06.2022
- Supervised day-to-day functions of plant.
- Coached employees on company standards and efficiency.
- Led safety meetings and promoted adherence to company policies for a safer working environment for all employees involved in the plant operation activities.
Driver
Stericycle
11.1999 - 04.2022
Routing Supervisor
Stericycle
01.1995 - 11.1999
- Improved customer satisfaction by closely monitoring on-time delivery performance and implementing corrective actions when necessary.
- Evaluated fleet maintenance needs regularly, scheduling preventative maintenance to minimize downtime and extend equipment life.
- Reduced overall transportation costs through strategic route planning and consolidation of shipments.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
Driver
Stericycle
05.1994 - 01.1995
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Education
High School Diploma -
Valley Park School Dist.
Valley Park, MO04-1983
Skills
- Time management
- Customer service
- Problem-solving
- Flexible schedule
- GPS and route planning
- Loading and unloading
- Safety protocols
Timeline
Driver
Stericycle
06.2022 - Current
Plant Supervisor
Stericycle
04.2022 - 06.2022
Driver
Stericycle
11.1999 - 04.2022
Routing Supervisor
Stericycle
01.1995 - 11.1999
Driver
Stericycle
05.1994 - 01.1995
High School Diploma -
Valley Park School Dist.
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