Kevin Flynn
Clifton Heights,Pa
Summary
Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Oakhill condo association
Philadelphia , PA
01.2023 - Current
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Resolved customer complaints promptly and efficiently.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered customer inquiries via phone, email, and chat.
BUS DRIVER
Interboro school district
Prospect park, Pa
01.2022 - Current
- Excelled at multitasking by monitoring passenger behavior while driving safely
- Demonstrated ability to follow traffic laws, speed limits, and other regulations while driving a bus
- Complied with traffic rules and regulations to operate vehicles in safe, legal manner
- Picked up and dropped off riders at specific locations following strict time schedules
BUS/VAN DRIVER
Upper Darby school district
Drexel hill, Pa
01.2018 - 01.2022
- Maintained clean driving record and obeyed traffic laws and regulations
- Picked up and dropped off riders at specific locations following strict time schedules
- Complied with traffic rules and regulations to operate vehicles in safe, legal manner
- Demonstrated ability to follow traffic laws, speed limits, and other regulations while driving a bus
- Excelled at multitasking by monitoring passenger behavior while driving safely
BUILDING PORTER
J&M cleaning services
Philadelphia, Pa
01.2014 - 01.2018
- Replenished restroom supplies such as soap, paper towels, toilet tissue when necessary
- Checked trash receptacles to empty as needed
- Utilized cleaning equipment such as vacuums, mops, and buffers to maintain cleanliness of hallways, elevators, lobbies, stairwells, and other common areas
- Followed and complied with health and sanitation procedures, promoting safe work practices
Education
Upper darby high school -
Upper darby high school
Drexel hill, Pa01.2007
Skills
- Commercial driving
- Passenger Safety
- Snow removal
- Facility Cleaning
- Cleaning expertise
- Customer Service
Timeline
Customer Service Representative
Oakhill condo association
01.2023 - Current
BUS DRIVER
Interboro school district
01.2022 - Current
BUS/VAN DRIVER
Upper Darby school district
01.2018 - 01.2022
BUILDING PORTER
J&M cleaning services
01.2014 - 01.2018
Upper darby high school -
Upper darby high school