Kevin Gail
Minneapolis,MN
Summary
Dynamic Assistant Manager at Restaurant Depot with a proven track record in enhancing operational efficiency through strategic cost-saving initiatives. Skilled in team leadership and customer service, I successfully trained staff to elevate service standards while ensuring compliance with health regulations. Committed to maintaining a safe and organized environment that fosters customer satisfaction.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Restaurant Depot
Brooklyn Center, MN
12.2024 - Current
- Supported daily operational management in the restaurant to enhance workflow.
- Trained and mentored staff on customer service best practices and operational procedures.
- Monitored inventory levels and coordinated with suppliers for timely replenishment.
- Implemented cost-saving strategies that improved overall operational efficiency.
- Ensured compliance with health and safety regulations through regular inspections and staff training.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assistant Manager
Arby’s
St. Louis Park, MN
01.2012 - 12.2024
- Assisted in managing daily restaurant operations to ensure efficient workflows.
- Developed staff schedules, optimizing labor resources based on peak business hours.
- Collaborated with management to refine promotional campaigns, enhancing customer engagement.
- Conducted performance evaluations for team members, fostering professional development opportunities.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Education
Accounting
University of Phoenix
Tempe, AZ01.2014
Skills
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Task delegation
- Customer rapport
Timeline
Assistant Manager
Restaurant Depot
12.2024 - Current
Assistant Manager
Arby’s
01.2012 - 12.2024
Accounting
University of Phoenix