Kevin Gajardo

• Developed and maintained positive relationships with key decision-makers and influencers.
• Utilized SalesForce, Albatross to manage sensitive client information and update existing and new client profiles.
• Developed successful strategies for identifying and converting prospective clients to long-term customers.
• Conducted market research to identify potential opportunities and understand customer needs.

• Gathered information from prospective customers to identify solar energy needs.
• Scheduled and followed through with Leads and Solar appointments with customers.
• Followed-up with warm prospects to deepen connections and convert leads.
• Generated solar energy customer leads to develop new accounts.

• Drove store revenue by offering customers accessories and related purchases to complete selections.
• Generated new leads through networking and attending industry events.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance

Worked with customers to understand requirements and provide exceptional Customer service

Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions

Compiled customer feedback and recommended