Kevin Gonzalez

Dedicated retail and restaurant professional with exceptional sales expertise and customer service skills. Proven ability to foster strong relationships with customers while delivering comprehensive service. Extensive knowledge of phone product sales and bar products enhances the customer experience. Aiming to leverage these strengths in a dynamic environment to drive sales and elevate service standards.

Member, Center Point Church

• Helped out the community over the years by group Projects.
• Project Arlington - A week long project that the youth group of Center Point church that involved cleaning up the city.
• Cleaned out the church, fed the homeless, attended the toy drive, helped out Mission Arlington, and cleaned up Stoval Park.

Certifications

• Became a Samsung Advocate which allowed me to describe and demonstrate product knowledge on Samsung products.
• Became a Google Advocate which allowed me to describe and demonstrate product knowledge on Google products.
• Personally was assigned to handle store's operations using an app called My - Merch. This app helped me maintain the stores merchandising, promotions, and made sure that all devices were up to date.

Customer Service and Sales

• Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers. Handled guest complaints, maintaining a positive experience for all rest. Monetary Transactions Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Awarded the Accessory award for beating the district record for selling more than 15,000 accessories in a month.
• Awarded the Winner Circle award three times for being the number one mobile expert in the last three quarters.