Kevin Gutierrez
Computer Science Major
Melbourne
Summary
Dynamic hospitality professional with experience at Fiesta Azteca, excelling in guest relations and team collaboration. Proven ability to handle high-pressure environments while maintaining a welcoming atmosphere. Skilled in multitasking and staff coordination, ensuring smooth operations and exceptional service during busy shifts. Adaptable and committed to enhancing the guest experience.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Host and Busser
Fiesta Azteca
07.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Science - Computer Science
University of Central Florida
Orlando, FL 05.2001 -
Skills
Team collaboration
Telephone reception
Guest relations
Multitasking proficiency
Adaptable to change
Staff coordination
Hospitality and accommodation
Certification
Word
Timeline
Host and Busser
Fiesta Azteca
07.2023 - Current
Word
05-2021
PowerPoint
05-2021
Excel
05-2021
Bachelor of Science - Computer Science
University of Central Florida
05.2001 -
Similar Profiles
Olga Gómez FloresOlga Gómez Flores
Gerente General at Hotel Fiesta Inn Veracruz Boca del Río y Fiesta Inn MalecónGerente General at Hotel Fiesta Inn Veracruz Boca del Río y Fiesta Inn Malecón
Jaime RamosJaime Ramos
Field Assistant at Azteca Metal SupplyField Assistant at Azteca Metal Supply
Caleb BrownCaleb Brown
Busser at Azteca Mexican ResturantBusser at Azteca Mexican Resturant
Leroy TeaoLeroy Teao
Concrete Laborer/Finisher at XC ConstructionConcrete Laborer/Finisher at XC Construction
Cooper ChiarelliCooper Chiarelli
Concrete Finisher at MilleenConcrete Finisher at Milleen