Kevin Hench
Doylestown,PA
Summary
Program manager with extensive experience in leading large-scale IT and business projects across finance, healthcare, and manufacturing. Successfully managed the migration of over 60 applications to the cloud and achieved HITRUST certification, enhancing service delivery through strategic stakeholder engagement and alignment of IT operations with organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Program Manager
Tandigm Health Inc
Conshohocken, PA
07.2019 - Current
- Led successful data center migration to Azure, impacting 60+ applications and 120+ databases, enhancing Tandigm's infrastructure.
- Migrated telephony systems to Ring Central, improving communication efficiency.
- "Oversaw IT operational portfolio, implementing crucial system upgrades and enhancements.
- Achieved HITRUST certification for Tandigm and rolled out an Identity Management System.
Program Manager
AON, Inc
Fort Washington, PA
03.2017 - 07.2019
- Provided strategic direction for technical assessment, prioritization, architecture, design, and deployment of new features across AON Affinity systems.
- Conducted vendor evaluations prior to selection for products and/or services.
- Provided strategic direction for technical assessment, definition, prioritization, architecture, design, and deployment of new features across all AON Affinity systems.
IT Manager HR, Benefits and ACA Systems
PrimePay, Inc.
Exton, PA
09.2015 - 03.2017
- Planned, prioritized, and supervised a team of developers and analysts supporting PrimePay’s HR, Benefits, and ACA systems. Handled requirements collection, analysis, design, development, testing, and deployment for existing systems.
- Managed a team of developers, analysts, and project managers both onsite and offshore to develop a new ACA reporting tool for PrimePay. The ACA product serves over 1200 clients.
- Developed multi-year technology roadmap for HR, Benefits, and ACA systems during strategic review of PrimePay’s offerings, presenting findings to C-Level executives.
- Planned and supervised team managing third-party integrations in existing systems at PrimePay, ensuring seamless functionality and collaboration.
IT Director
The American College
Bryn Mawr, PA
09.2013 - 07.2015
- Responsible for planning, prioritizing and supervising a team of PeopleSoft developers and analysts supporting PeopleSoft FSCM and Campus Solutions products for requirements collection, analysis, design, development, testing, deployment, maintenance and system documentation. Led an upgrade of the College’s PeopleSoft Financial system from 9.0 to 9.1.
- Replaced the existing PeopleSoft HR 9.0 system with ADP’s Workforce Now Solution during a strategic review of HR to enhance employee and manager self-service at the college.
- Led the engagement, selection and implementation of SugarCRM to provide the college with a Marketing Contact Managements System and a Prospect Management System.
- Managed college’s data warehouse and reporting system, ensuring data integrity and accessibility for stakeholders.
- Collaborated with business-unit management (Marketing, Faculty, Accounting, HR) to prioritize projects and implement systems plans that fulfill information requirements and align with strategic business objectives.
- Managed the back-office applications at the College based on .Net and Microsoft technologies.
- Executed the college’s solution delivery process using the SDLC/Agile methodology.
- Developed academic technology capabilities roadmap, defining product selection criteria, high-level scope, and managing product lifecycle.
Project Manager
De Lage Landen
Wayne, PA
10.2012 - 09.2013
- Within the first 90 days of the engagement, successfully coordinated end-user reviews of front-end systems making recommendations on software products and services in support of Global business goals.
- Coordinated feasibility studies for software and system products under consideration for purchase, providing strategic recommendations based on findings.
- Coordinated financial stability program aimed at delivering audited financials for De Lage Landen using Agile/Scrum methodology.
Project Manager
Magic Hat Consulting, Inc.
Fort Washington, PA
03.2012 - 10.2012
- Led complex upgrade of AmeriHealth Mercy’s Financial and HCM PeopleSoft ERP application from version 8.8 to 9.1, managing a team of 15 developers, analysts, and QA staff.
- Managed a successful Hyperion HFM system implementation including a Profitability Data Mart to determine program profitability by Medicare program.
- Collaborated with Public Affairs, Marketing, and social media on a corporate rebranding project with a $5 million budget to enhance brand visibility for AmeriHealth's parent company.
- Partnered with AmeriHealth’s HR Centers of Excellence to implement SuccessFactors talent management systems, aligning with personnel strategy and company goals.
Education
Master of Science Degree - Computer Science
Shippensburg University
Shippensburg, PABachelor of Science Degree - Computer Science
Lock Haven University
Lock Haven, PASkills
- Program and project management
- Agile methodologies
- Cloud migration strategies
- Cloud Technology Integration
- Stakeholder Engagement
- Change Management
- IT service management
- Supply chain operations
- Enterprise resource planning
- Vendor relations
- Strategic planning
- Process improvement
- Resource allocation
- Client and account management
- Team leadership
- Staff development
- Problem solving
- Project prioritization
- Remote team management
Certification
- Scrum Certified Project Manager
- Green Belt, Lean Six Sigma /DFSS Certified
- JAVA Certified
- People Tools Certified
- SharePoint (MOSS) Certified
- HITRUST certified
Timeline
Program Manager
Tandigm Health Inc
07.2019 - Current
Program Manager
AON, Inc
03.2017 - 07.2019
IT Manager HR, Benefits and ACA Systems
PrimePay, Inc.
09.2015 - 03.2017
IT Director
The American College
09.2013 - 07.2015
Project Manager
De Lage Landen
10.2012 - 09.2013
Project Manager
Magic Hat Consulting, Inc.
03.2012 - 10.2012
Master of Science Degree - Computer Science
Shippensburg University
Bachelor of Science Degree - Computer Science
Lock Haven University