Ransley Tavera
Houston,TX
Summary
Dynamic healthcare professional with a strong ability to foster positive communication among physicians, office staff, and patients. Known for delivering exceptional service and going above and beyond to ensure tasks are completed efficiently and effectively. Core competencies include teamwork, problem-solving, and patient care excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Front Office Receptionist
The Endocrine Center
Houston, TX
04.2024 - Current
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Called patients to confirm scheduled appointments and obtain additional details.
- Answered telephones and directed calls to the appropriate medical or administrative staff.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Processed patient payments and scanned identification and insurance cards.
Medical Front Office Receptionist
Back In Shape Chiropractic
Houston, TX
04.2023 - 03.2024
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Protected patients by observing strict HIPAA guidelines.
- Entered insurance, demographics and health history into patient database.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Prepared charts for new patients prior to their appointment.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Accounting Clerk
Primero Auto Parts
Miami, FL
02.2022 - 03.2023
- Handled daily cash transactions and maintained petty cash fund.
- Received and recorded cash, checks and transfers.
- Reviewed vendor invoices for accuracy prior to payment processing.
- Matched orders with invoices and recorded required information.
Sales Representative
Miami Lakes Plastic Surgery
Miami, FL
01.2021 - 12.2021
- Answered inquiries from prospective customers regarding features of products and services offered.
- Identified customer needs by asking questions and advising on best solutions.
- Recommended best services based on understood customer preferences.
Education
AED CERTIFICATION -
National Health And Safety Association
OnlineMEDICAL TERMINOLOGY CERTIFICATION - Medical
UNIVERSAL CLASS
OnlineSkills
- HIPAA compliance
- Patient registration
- Patient scheduling
- Insurance verification
- Point-of-sale system
- Front desk operations
- Co-payment collection
- Referral verification
- Medical terminology
- Telephone etiquette
Certification
AED CERTICICATION
MEDICAL TERMINOLOGY CERTICATION
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Medical Front Office Receptionist
The Endocrine Center
04.2024 - Current
Medical Front Office Receptionist
Back In Shape Chiropractic
04.2023 - 03.2024
Accounting Clerk
Primero Auto Parts
02.2022 - 03.2023
Sales Representative
Miami Lakes Plastic Surgery
01.2021 - 12.2021
AED CERTIFICATION -
National Health And Safety Association
MEDICAL TERMINOLOGY CERTIFICATION - Medical
UNIVERSAL CLASS