Kevin Hernandez Sanchez
Dynamic and dedicated professional with experience with Online Order fulfillment, excelling in customer service and order accuracy. Proven ability to develop loyal client relationships and efficiently process orders, ensuring high satisfaction ratings. Skilled in teamwork and effective communication, with a strong commitment to meeting customer needs.
Professional shopping expert with history of delivering high-quality, personalized services to meet diverse client needs. Proven ability to navigate online platforms and curate product selections to enhance customer satisfaction.
Known for collaborative work style and adaptability to changing client demands, ensuring seamless and efficient service.
Collaborating with co workers, staff and team leaders working to achieve and complete all work tasks for customer satisfaction and to fulfill great customer experience.
Experienced with managing inventory and coordinating shipments. Utilizing organizational skills to ensure accurate record-keeping and efficient processing, Keeping Track record of maintaining seamless operations and adapting to changing demands.
Work History
(Wharehouse) Shipping and Receiving Clerk
6 Months- Verifying incoming Toyota parts against packing slips and purchase orders for accurate receiving, resolving discrepancies before stocking inventory.
- Updating inventory records accurately, maintaining organized stock locations and replenishment readiness.
- Ensured all shipments, supplies, parts were received accurately and Inspecting shipments for any type of damage, shortages, and discrepancies before stocking inventory.
- Organized parts to its proper stored locations to support fast retrieval for service department requests. Separated out reserved special order parts for customers and technicians from stock order
- Prepared outbound shipments with correct packaging, labeling, and documentation.
- .Fulfilled and delivered wholesale parts ordered from other Car dealerships and automotive shops, Driving a owned toyota commerical vehicle to deliver or pickup special order parts.
- Handled returns, cores, and warranty items according to parts department procedures.
- Collaborated and communicated with retail and technician staff to ensure they received their part needed for vehicle jobs. Notifying where the part was placed and located.
Online Personal Shopper
1 Year 10 Months- Worked productively with customers to meet order requirements and service expectations.
- Storing and sorting out items and orders in appropriate temperatures.
- locating, preparing, and package merchandise, ensuring the accuracy of orders prior to pick up and ensuring items are accurately picked, properly bagged, and ready on time.
- Handing out Orders to customers in their vehicles and to Delivery Drivers
- Gathering items/products in store for customers shopping for online grocery pickup or Grocery Delivery.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Helped customers locate products
- Tracked substitutions and informed customers of changes.
- Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs
- Zoning Aisles, Stocking shelf's including frozen and dairy Products.
- Processed customer orders efficiently, ensuring timely fulfillment and delivery accuracy.
(Temporary) Office Janitor
2 Months- Maintained cleanliness and organization across all office spaces.
- Vacuuming carpets, sweeping/Mopping Floors and bathrooms.
- Emptied trash cans and recycling bins daily
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting desks furniture, counters.
- Operated cleaning equipment, including vacuum cleaners and floor scrubbers, to enhance efficiency.