Kevin Hogue
Santa Cruz,California
Summary
Professional bartender with extensive experience in high-pressure environments, delivering exceptional customer service and exceeding expectations. Proven ability to maintain composure and a positive attitude while managing demanding situations. Strong background in music, enhancing creativity and communication skills in customer interactions.
Overview
12
12
years of professional experience
Work History
Bartender
The Blue Lagoon
Santa Cruz, CA
08.2021 - 03.2026
- Cultivated a robust knowledge of mixology e.g. pour times, industry standard cocktail recipes, creation of own recipes (often cocktails themed to match an events theme) as well as unique mixes on the fly.
- Served high customer volumes during holidays, events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate counts at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting prep up for incoming shift, preparing cash drawers, and taking inventory.
- Ensured quality customer experiences by connecting with them individually, building repertoire with regulars, and providing quick and consistent service.
Legal Courier
Clutch Couriers LLC.
Santa Cruz, CA
11.2017 - 12.2023
- Strengthened working relationships with clients through professional and courteous interactions during deliveries.
- Guaranteed accuracy in document handling, double-checking all materials before and after deliveries to minimize errors or loss of information.
- Enhanced client satisfaction by promptly delivering legal documents to necessary parties.
- Proved dedication to work ethic by completing extended distance deliveries via bicycle.
- Collaborated with team members to coordinate multiple simultaneous deliveries, optimizing time management and resource allocation.
- Conducted routine errands for law firm personnel, providing valuable support in day-to-day operations.
- Developed strong relationships with courthouse staff, facilitating smooth transactions when filing or retrieving documents on behalf of clients.
Kitchen Manager
Rockers Pizza Kitchen at The Catalyst Club
Santa Cruz, CA
01.2017 - 11.2017
- Organized schedules and worked with employees to ensure a positive work life balance.
- Oversaw hiring of new employees.
- Gained respectable knowledge of kitchen skills and cooking.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Barista
Starbucks
Carmichael, CA
09.2013 - 01.2017
- Built a basis of drink making by working with a ranged and varied menu including over a dozen syrups, sauces, toppings and inclusions.
- Received training in supervisor duties with intention for promotion e.g. leading a team, organizing breaks, employee placement at various stations and maintaining group moral.
- Maintained a clean and organized workspace to increase productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Consistently interacted with customers during hectic periods to promote fun, positive environment and extend customer reassurance.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
GED -
Elk Grove Adult Education
Elk Grove, CA09-2010
Skills
- Strong multitasking
- Years of experience with Mixology
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Engaging personality
- Cleanliness and hygiene
Timeline
Bartender
The Blue Lagoon
08.2021 - 03.2026
Legal Courier
Clutch Couriers LLC.
11.2017 - 12.2023
Kitchen Manager
Rockers Pizza Kitchen at The Catalyst Club
01.2017 - 11.2017
Barista
Starbucks
09.2013 - 01.2017
GED -
Elk Grove Adult Education