KEVIN HUA
CUPERTINO,CA
Summary
Qualified professional with highly goal-oriented with many years of sales experience. proficiency in meeting and exceeding goals and objectives. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
9
9
years of professional experience
Work History
Sales Manager
Sonic Automotive Mercedes Benz
Belmont, CA
07.2023 - Current
- Coached sales team on effective communication techniques when dealing with customers.
- Leveraged CRM database to drive customer contacts, appointments, and sales. Excel in Eleads, Cudl/Routeone, CDK etc.
- Supported team members to drive growth and hit target goals.
- Negotiated with customers on price, financing/lease and trade-ins.
- Performed administrative duties such as creating daily reports on sales performance or maintaining records of market shares and budgets and dealer incentives.
- Monitored daily performance of sales team and provided feedback to improve performance and target goals.
- Managed daily operations of the showroom floor including staffing schedules, customer relations issues, pricing incentives for national ads.
- Sourced specialty vehicles from other dealer lots in US.
Finance Manager
AutoNation Volvo
SAN JOSE, CA
05.2023 - 07.2023
- Processed loan applications and monitored progress from start to finish in dealertrack or cudl
- Responsible for packaging deals and sending out bank packs to lenders
- Staying on top of store cash flow
- Reviewing credit applications and submitting to lenders
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits
- Developed loan contracts and explained contract terms to buyer
- Create & present CFS menu based on customer interview and tailoring to there needs
- Helping Sales team close deals with pre loads
- Maximize store total CFS gross PVR numbers.
Finance Manager
AutoNation Mini of Stevens Creek
Santa Clara, CA
01.2023 - 05.2023
- Completing buyers paper work and going over purchase options
- Creating CFS Menus and offering protection plans to buyer
- Review credit and submitting applicants info to determine best purchase option
- Negotiating loan and terms with buyer
- Staying on top of store cash flow
- Creating bank packs and packaging deals for funding.
Internet Sales Manager
AutoNation Mercedes Benz of Stevens Creek
Santa Clara, CA
02.2018 - 01.2023
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Maintained relationships and followed up with customers
- Negotiated product sales and trade-in deals for maximum profit
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Scheduled automotive deliveries with vendors and customers
- Maintained current store, product and promotional knowledge to drive consistent sales
- Resolved customer complaints regarding sales and service
- Managed sales negotiations and financing options
- Showcased vehicle features and took customers on test drives in local area.
Product Specialist
Momentum Chevrolet
San Jose, CA
04.2015 - 02.2018
- Explained differences between models to clients, comparing and discussing capabilities and features
- Followed up with customers to build long-term relationships and successful referrals
- Managed sales negotiations and financing options
- Responded to inquiries from potential customers via email and telephone
- Showcased vehicle features and took customers on test drives in local area
- Educated customers about sales processes, warranty requirements and service standards
- Checked purchased vehicles at delivery time for damage and completed remaining preparations
- Scheduled automotive deliveries with vendors and customers.
Education
GED -
De Anza College
Cupertino, CAHigh School Diploma -
Abraham Lincoln High School
San Jose, CASkills
- Proficient in CDK other CRM tools
- Outlook
- Customer Relations/Effective communication
- Problem-Solving
- Attention to detail
- Sales team training/Sales Tracking
- Revenue Forecasting/Performance Management
- Team Oversight
Timeline
Sales Manager
Sonic Automotive Mercedes Benz
07.2023 - Current
Finance Manager
AutoNation Volvo
05.2023 - 07.2023
Finance Manager
AutoNation Mini of Stevens Creek
01.2023 - 05.2023
Internet Sales Manager
AutoNation Mercedes Benz of Stevens Creek
02.2018 - 01.2023
Product Specialist
Momentum Chevrolet
04.2015 - 02.2018
GED -
De Anza College
High School Diploma -
Abraham Lincoln High School
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