Kevin James
Johnson Creek
Summary
Proven team collaborator and problem-solver, I enhanced customer satisfaction and sales at Polo Ralph Lauren Factory Store through personalized service and in-depth product knowledge. Skilled in cash handling accuracy and customer assistance, I consistently maintained high-quality standards across various roles, contributing to positive work environments and operational efficiency.
Overview
2
2
years of professional experience
Work History
Store Associate
Kohls Department Store
10.2024 - 02.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Brand Ambassador
Polo Ralph Lauren Factory Store
04.2024 - 09.2024
- Boosted word-of-mouth marketing by delivering personalized service and showcasing in-depth product understanding.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
Bakery Worker
Walmart
04.2024 - 05.2024
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
Shift Leader
Taco Bell
11.2022 - 01.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Highschool Diploma -
Blythewood High
Blythewood SC12.2024
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Team collaboration
- Problem-solving acumen
- Organization
Timeline
Store Associate
Kohls Department Store
10.2024 - 02.2025
Brand Ambassador
Polo Ralph Lauren Factory Store
04.2024 - 09.2024
Bakery Worker
Walmart
04.2024 - 05.2024
Shift Leader
Taco Bell
11.2022 - 01.2024
Highschool Diploma -
Blythewood High
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