Summary
Overview
Work History
Education
Skills
Core Professional Strengths Skills
Certification
Additional Information
Timeline
Generic

Kevin Kallio

Oakdale,U.S.A

Summary

Accomplished and certified Pharmacy Technician with over 4 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Cub Pharmacy
02.2020 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Filling patient prescriptions
  • Putting away daily orders that are delivered to us and updating our on hand count through EPS.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Helping patients fill out forms for vaccines. Preparing vaccine shots for the Pharmacist (i.e flu, covid, shingles, dtap, RSV).

Package Handler

FedEx Ground
11.2012 - Current
  • Responsible for unloading any trailer that I was asked to in safe and quickly manner
  • Worked with other package handlers to meet the quota for the day
  • Helped create a safer work environment and reduce employee injuries
  • Was cross trained in other areas of the facility to cover for anyone who called in
  • Recognized by upper management for my safe work habits
  • Trained in new hires on how to correctly and safely work around packages.

Stock Team Member

Fleet Farm
04.2019 - 02.2020
  • In charge of unboxing freight and putting the correct items on the corresponding area and shelves
  • Putting overstock on the top shelf to be brought down when product on the floor would run low
  • Addressing customer concerns or questions
  • Guiding customers to the appropriate area for any specific items
  • Training new hires by showing them the proper procedure.

Merchandiser/customer assistance

Sears
09.2012 - 04.2015
  • Handled freight every morning I would come in, stocking freight in front and in back of the warehouse
  • Helped out with the weekly ad we would have every Friday and Sunday, making sure the right price with the right date corresponded with the correct item
  • Dealt with other requests asked by team members such as setting up new displays and promotional items
  • Did the out of stock process every week to assure products would arrive in a timely manner
  • Recognized by upper management for keeping with the highest level of customer service

Cook

Nori Japan
12.2009 - 09.2012
  • Coming in early morning to do prep work
  • Cleaning the back of the kitchen and front of the restaurant
  • Operating a cash register
  • Training in newly hired employees
  • Reordering items for the restaurant (i.e food, drinks, plates, napkins, etc.)

Cook

Villa Pizza
03.2007 - 07.2009
  • Responsible for washing dishes and maintaining cleanliness throughout the kitchen
  • In charge of reorganizing the walk-in cooler and freezer when new shipments would arrive
  • Helping out front of the house by bussing tables and other tasks when needed
  • Making sure all areas of the kitchen were fully stocked
  • In charge of training new employees and developed excellent customer service skills

Dishwasher

Broadway Bar & Pizza
03.2006 - 09.2006
  • Worked under the supervision of a kitchen manager and learned how to do prep work, proper cleaning procedures for dishes and kitchen area
  • Was cross trained in other areas and reported to other job areas in the restaurant when needed
  • In charge of training new employees.

Education

Continuing Education Workshops -

11.2023

Pharmacy Technician Certificate -

Rasmussen College
03.2015

Skills

  • Manual and Automated Medication Dispensing
  • Pharmacy and Customer Records Management
  • Drug Inventory Control
  • Pharmacist Support
  • HIPPA and Controlled Substance Act (DEA laws)

Core Professional Strengths Skills

  • Studied Pharmacology, Pathophysiology, and the Structure and Function of the Human Body
  • Trained in the principles of Pharmacy Math, and Dosages
  • Knowledge of Unite Dose and Medication Preparation
  • Experience with auger dose machines, laboratory balances, and laboratory blenders/emulsifiers
  • Proficient in MS Word, Excel, Access, and PowerPoint
  • Ability to set timed goals and achieve, or exceed, them on a consistent basis
  • Adjust to new formats, software, or standards rapidly; learn new product information quickly

Certification

  • CPhT - Certified Pharmacy Technician (NHA from 4/01/2021-present)

Additional Information

I'm not fluent, but I do know enough American Sign Language (ASL). I can hold basic conversation. It may take me awhile when conversating with someone who is Deaf/Hard of Hearing, but I'm very patient to help anyone who prefers to sign. The Pharmacy I'm currently at we have quite a few patients who are deaf and I've helped them several times in the past; also my other job I work with several employees who are Deaf.

Timeline

Certified Pharmacy Technician

Cub Pharmacy
02.2020 - Current

Stock Team Member

Fleet Farm
04.2019 - 02.2020

Package Handler

FedEx Ground
11.2012 - Current

Merchandiser/customer assistance

Sears
09.2012 - 04.2015

Cook

Nori Japan
12.2009 - 09.2012

Cook

Villa Pizza
03.2007 - 07.2009

Dishwasher

Broadway Bar & Pizza
03.2006 - 09.2006

Continuing Education Workshops -

Pharmacy Technician Certificate -

Rasmussen College

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Kevin Kallio