Kevin Kamrani
Pittsburg,CA
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when working with patients.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Kaiser Permanente
08.2022 - Current
- Coordinated with physicians and local pharmacies for speedy resolution of prescription discrepancies.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Helped streamline tasks for pharmacists.
Pharmacy Clerk
Kaiser Permanente
02.2014 - 08.2022
- Enhanced customer satisfaction by providing efficient and accurate prescription processing.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
- Assisted in inventory management, ensuring adequate stock levels for high-demand medications.
- Collaborated with pharmacy team members to address customer concerns or inquiries promptly and professionally.
- Trained new employees on pharmacy procedures, policies, and safety protocols to ensure consistent quality across the team.
Assistant Manager
Cinemark Century 14
01.2006 - 01.2014
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Education
Bachelor of Science - Healthcare Management
Colorado Technical University
Colorado Springs, CO04.2024
Skills
- Insurance Verification
- Insurance Billing
- Workflow Optimization
- Regulatory Compliance
- Answering Customer Questions
- Problem-Solving Skills
- Team Collaboration
- Conflict Resolution
- Stress Management
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Kaiser Permanente
08.2022 - Current
Pharmacy Clerk
Kaiser Permanente
02.2014 - 08.2022
Assistant Manager
Cinemark Century 14
01.2006 - 01.2014
Bachelor of Science - Healthcare Management
Colorado Technical University