Kevin Kim
Mesa,AZ
Summary
Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service. Stay on top of accounting needs by proactively updating journal entries, financial schedules and budget tracking reports. Diligent accounting and office administrative professional with experience in office settings. Highly organized, hardworking, and accuracy-driven.
Overview
2
2
years of professional experience
Work History
Remittance Processor
City Staffing
Tempe
04.2024 - Current
- Reviewed and processed incoming payments according to established guidelines.
- Performed reconciliations of bank statements against internal records.
- Analyzed customer records for any errors or discrepancies in payment data.
- Documented all transactions accurately within the system.
- Assisted with month-end closing activities related to remittances.
- Verified accuracy of customer information on remittance documents.
- Processed checks, money orders, credit card payments, and wire transfers into the accounting system.
- Maintained up-to-date knowledge of applicable laws, regulations, policies, and procedures governing remittances processes.
- Practiced security protocols to insure no PII incidents happened, such as client confidentiality, paper shred, NDA's, and extensive background check.
Loan Officer
Allied First Bank
06.2023 - 02.2024
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Made multiple one on one meetings with client to insure satisfaction with their new insurance and policy
- Assisted customers with completing loan applications and other paperwork.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Collaborated with underwriters to expedite loan approvals and close deals in a timely manner.
- Called hundreds of clients to seek opportunities in refinancing FHA and VA home loans
- Collaborated with other departments to promptly process loan applications.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Submitted loan applications to underwriter for verification and recommendations.
- Ensured compliance with all federal and state regulations throughout the loan origination process.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
Team Leader
Harkins
01.2022 - 01.2023
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Education
High School Diploma -
Basha Highschool
05.2022
Skills
- Analytical and Critical Thinking
- Financial History Analysis
- Financial Service Solutions
- NMLS Registration
- Loan Origination
- Mortgage lending
- Attention to Detail
- Financial History Review
- Automated Underwriting System (AUS)
- Client Interview
- Document Verification
- Payment Processing
- Customer Relations
- Federal Regulation Compliance
- Reliability
- Professionalism
- Team Collaboration
- Relationship Building
Timeline
Remittance Processor
City Staffing
04.2024 - Current
Loan Officer
Allied First Bank
06.2023 - 02.2024
Team Leader
Harkins
01.2022 - 01.2023
High School Diploma -
Basha Highschool
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