Jamaria Pitchford
Algonquin,IL
Summary
Reliable Remittance Processor known for high productivity and efficiency in task completion. Possess specialized skills in financial data entry, transaction reconciliation, and customer service support. Excel at communication, analytical thinking, and problem-solving to ensure smooth operational flow and client satisfaction. Bring focus and dedication to improving processing systems for enhanced accuracy and speed.
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
5
5
years of professional experience
Work History
Remittance Processor
JPMorgan Chase
Elgin, IL
07.2020 - Current
- Provided support to other departments as needed for various projects related to remittances processing.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Reviewed and processed incoming payments according to established guidelines.
Guest Service Representative
United Center, At Your Service
Chicago, IL
09.2019 - 03.2020
- Engaged with clients by addressing inquiries and providing product assistance.
- Maintained cleanliness of lobby area and front desk
- Built and maintained productive relationships with employees.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Handled customer complaints professionally and efficiently.
Skills
- Numeric keypad proficiency
- Banking
- Cash handling experience
- Financial software proficiency
- Document verification
- Multitasking Abilities
- Decision-making
- Critical thinking
- Active listening
- Customer service
Timeline
Remittance Processor
JPMorgan Chase
07.2020 - Current
Guest Service Representative
United Center, At Your Service
09.2019 - 03.2020
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