Goal-oriented professional with strong leadership in safety management, delivering on-time service and ensuring compliance with safety regulations.
Results-driven Route Sales Service Representative skilled in customer engagement and inventory management. Committed to maintaining safety standards while optimizing service routes for timely product delivery.
Work History
Route Sales Service Representative
8 Months
Admiral Fire & Safety | 08.2025 - 04.2026
Delivered exceptional customer service by addressing client needs and resolving issues promptly.
Managed inventory levels to ensure availability of safety products and equipment for clients.
Conducted routine inspections of fire safety equipment to maintain compliance with regulations.
Developed effective routes for timely delivery of safety services and products to customers.
Route Sales Service Representative
3 Years 10 Months
Johnson Controls | 09.2021 - 07.2025
Fire extinguisher, Kitchen hood and emergency light inspections.
Managed daily route schedules to ensure timely inspections and customer satisfaction were completed on time.
Developed strong relationships with customers, enhancing service quality and loyalty.
Coordinated inventory management processes to optimize stock levels and reduce waste.
Completed mandatory monthly safety meetings and passed monthly safety exams.
Responsible for vehicle maintenance and cleanliness.
Annual fire protection training online.
Completed assigned LMS training by supervisor on time.
Production Supervisor
2 Years 11 Months
Quantumclean/UCT | 08.2018 - 07.2021
Supervised daily production operations to ensure adherence to safety protocols and quality standards.
Trained and mentored team members on best practices for equipment operation and process efficiency.
Implemented workflow improvements that enhanced production efficiency and minimized downtime.
Coordinated scheduling of production activities to meet project deadlines and optimize resource allocation.
Supervise 20-25 employees
Manage work in process to ensure a 98-100% on time delivery
Managed expedite orders
Ensuring all employees are safe from workplace injury
Ensuring employees are following company policies & procedures
Ensuring the shop was clean and 6s’d
Customer support
Ensuring a good quality product is delivered to our customers
Ensuring we are ISO compliant
Management by walking around (supervisor audits)
Engineering Technician
5 Years 5 Months
Quantumclean/UCT | 03.2013 - 08.2018
Provide sustaining engineering support to the company globally
Collaborate with Engineering team to develop and implement BKM’s based upon part substrate and process deposition
Assist with technical facility tours, presentations, and problem resolution
·Utilize knowledge of process materials and techniques to improve safety, throughput, effectiveness, and cost of operations
Trains technicians to perform duties according to Standard Operating Procedures and newly developed processes
Perform failure analysis to evaluate failures in the field
Observe processes in the Operations environment to identify and eliminate possible failure modes
Writes new process instructions, operating procedures and training documents
Collaborate with Operations and Quality departments to perform process audits, customer audits and annual ISO audit
Collaborate with Quality department to write and close out CAPA’s (corrective and preventative action reports)
Updates Shop Floor Control Database as required
Working knowledge in chemistry (acids, bases, and solvents)
Production Technician
6 Years 10 Months
Quantumclean/UCT | 05.2006 - 03.2013
Managed production orders and production priorities to meet and exceed turnaround times
Managed Technicians on the production floor, coordinating staffing to ensure coverage of all process areas
Performed daily opening and closing tasks, ensuring compliance to 6S
Managed Safety Committee and monthly safety audits
Responsible for “Operations Plant Flow and Process Efficiency Performance”
Collaborate with Commercial and Quality departments to close out corrective actions in a timely manner
Manage technicians to ensure compliance to Quantumclean HR polices and Corporate Administrative Policies
Ensure training records are up to date, and perform training as needed
Coordinated respirator fit testing and certifications
Production Technician
5 Years 11 Months
Quantumclean/UCT | 06.2000 - 05.2006
Surface preparation and treatment utilizing grit media blasting and hand preparation
Utilized hard and soft masking methods
Final cleaning and packaging
Critical Dimension Inspection (measuring with calipers, profilometers, etc.)
Performed surface particle counts and QA/QC inspection
Shipping and Receiving
Certified Forklift Operator
Carried out part pickup and delivery to local Semiconductor Fabs
Coordinated assembly and disassembly of large molecular beam epitaxy chambers
Ensure compliance to Cu and Non Cu segregation (BEOL, FEOL, MOL, HIK)