Kevin Ly
San Jose,CA
Summary
Skilled [Job Title] offering over [Number] years of experience in security. Highly experienced in de-escalating conflicts and controlling behaviors. Background includes monitoring entrances, facility grounds and closed circuit feeds. Flexible [Job Title] offering [Number] years in security industry. Willing to work all shifts and holidays. Experienced in crowd surveillance and management, perimeter patrol and conflict de-escalation.
Overview
8
8
years of professional experience
Work History
Unarmed Security Officer
Securitas
08.2023 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Responded quickly to incidents and assessed active situations for security concerns.
Barista
Starbucks
01.2022 - 04.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Server
Kickin Crab
01.2020 - 01.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Program Leader
Think Together
01.2019 - 01.2020
- Implemented well-received activities and events.
- Conducted audit inspections and independent checks to verify parts and materials.
- Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors.
- Provided outstanding coaching to team of [Number] employees, which boosted morale within department.
Busser/Foodrunner
Q-Pot
01.2018 - 01.2019
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
Sales Advisor
H&M
01.2016 - 01.2017
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Demonstrated features, answered questions and offered solutions.
Education
No Degree - Engineering Technology
San Jose State University
San Jose, CA05.2026
Associate of Arts - Psychology
Evergreen Valley College
San Jose, CA12.2021
High School Diploma -
Silver Creek High School
San Jose, CA05.2017
Skills
- Organization and Communication
- Sense of urgency
- Team-oriented
- Self-Confidence
- Able to translate to youth
- Collaborate strongly with colleagues
- Leadership
- Public Speaking
- Can open and close workstations
- Do tasks for upper management such as layouts, papers, reports, lesson plans, and events
- Able to adapt to situations
- Evidence Storage
- Facility Security
- Self-Defense Tactics
- Traffic Control
Languages
English
Vietnamese
Volunteer Experience
- Silver Creek Interact Club, 3434 Silver Creek Rd, San Jose, CA, 95121, Member, 2016-06-01, 2019-10-31
- Most Holy Trinity Catholic Church, 2040 Nassau Dr, San Jose, CA, 95122, Confirmation Youth Leader/Teacher, 2016-06-01, 2019-10-31, Youth leader and Youth teacher at Most Holy Trinity Catholic Church Teaches Confirmation class every Sunday Plan annual events Revise & present lessons to youth
Weightlifting
I enjoy hypertrophy bodybuilding, it allows me to stimulate and train to failure. I make sure my exercise and diet is in check at all times. It help calm the storm.
Timeline
Unarmed Security Officer
Securitas
08.2023 - Current
Barista
Starbucks
01.2022 - 04.2023
Server
Kickin Crab
01.2020 - 01.2021
Program Leader
Think Together
01.2019 - 01.2020
Busser/Foodrunner
Q-Pot
01.2018 - 01.2019
Sales Advisor
H&M
01.2016 - 01.2017
No Degree - Engineering Technology
San Jose State University
Associate of Arts - Psychology
Evergreen Valley College
High School Diploma -
Silver Creek High School
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