Kevin Madeira
Fall River,MA
Summary
Results-driven professional known for exceptional organizational skills and a strong commitment to meeting deadlines. Demonstrates expertise in multitasking within fast-paced environments, both independently and collaboratively. Proven track record of enhancing office efficiency and productivity through effective task management. Aiming to leverage these strengths in a role that fosters professional growth and operational success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
DSW IV
Department Of Developmental Services
Fall River, MA
01.2023 - Current
- Provide direct supports to individuals with intellectual and other disabilities to promote their growth, well-being, independence and community membership.
- Interface on a regular basis with provider organizational staff and management, as well as with DDS on-call managers and behavioral consulting staff, for the purpose of providing guidance and advice with regard to individual service recipient’s needs and concerns and to resolve issues or reduce risk.
- Actively serve as liaison with clinical and managerial staff with regard to individual ISP goals and objectives, in order to support DDS-eligible individuals’ increased skills, independence and self-control and to minimize risk.
- Provide 1:1 reinforcement to service recipients, as outlined in individuals’ formal behavior programs.
- Transport and assist consumers in actively engaging in community activities, including shopping for groceries, personal or other desired items.
- Transport and provide assistance as directed by service coordinators and management to individuals during medical appointments, and Rogers hearings.
- Observe, assist and teach individuals being served in the maintenance and care of their home and personal possessions.
- Notify supervisor of any identified emergent issues related to the health, safety, or dignity of the individuals being supported.
- Attend meetings/appointments and share knowledge of individual with pertinent parties.
- Perform formal and informal in-person translation into English of pertinent subject matter in Portuguese.
- Convey information from service coordinators to medical and legal personnel in a professional manner. Obtain necessary documentation to support medical and legal procedures.
- Transport and provide 1:1 supervision to consumers who will be visiting with families and/or friends.
- Interact with these families/friends in a positive, respectful, responsive, and open manner, providing translation services as needed (see #7, above).
- Meet with identified at-risk consumers weekly and document visits in written notes, in addition to providing ongoing consultations with service coordinator and clinical professionals.
- Observe and implement agency policies, procedures, and services during work hours.
- Performs miscellaneous support duties as are reasonably necessary to ensure support of consumers
- Conduct on-site visits to maintain operational efficiency.
- Attend and assist in development of Individual Service Plans.
Case Manager
Community Connections
Fall River, MA
10.2021 - 01.2023
- Responsible for Consumer Case Management
- Manage a case load of 54 consumers
- Coordinate support services and optimize communication between healthcare physicians and consumers.
- Coordinate Day Habilitation Service Plans
- Work in conjunction with Developmental Specialists in developing and documenting all DHSP goals and objectives.
- Ensure and safeguard individuals human dignity, rights and liberties.
- Positive Behavior Supports (PBS)
- Quarterly Human Right reports & meetings.
- Attend ISP'S and DHSP meetings.
- Coordinate Assessments for Occupational, Physical, and Speech Therapy for consumers.
Family Support Advocate
People Incorporated
Fall River, MA
02.2019 - 10.2021
- Develop and maintain a comprehensive network of services and supports that are available within the community and attend community meetings to stay informed of available community services.
- Link families to supportive services, such as parent education and support, recreation, basic needs (food, clothing, childcare, employment, transportation, etc.), health and wellbeing (mental health, substance abuse treatment), and youth trauma.
- Facilitate Family Advocacy Design Sessions to help families with more intensive needs develop a family support plan that
- is built upon a family’s strengths and addresses the family’s needs
- encompasses natural resources, community services, and more intensive services
- takes into account a family’s culture, beliefs, religion, and lifestyle.
These meetings can take place in the family’s home, in the community, or at the center, depending on what is convenient for the family. - Provide case management to families receiving intensive service navigation, including development of a family support plan, connection to services, and follow-up and contact with DDS service coordinators.
- Provide case management to families receiving DDS individual support hours and flex funding.
- Hiring and managing staff for Individual Support Hours
- Purchasing and reimbursing individuals in accordance with their allocated funds. - Responding to Emergencies to families.
- Facilitate various parent/caregiver support groups.
- Organize all aspects of parent education opportunities, both on-site and in the community, including childcare, transportation, food, locations, and speakers.
- Organize all aspects of family programming, including childcare, transportation, food, activities, and speakers.
- Work collaboratively with area DDS and school department staff.
- Assist in creating quarterly newsletters and other marketing materials.
- Participate actively in program training, meetings, supervision, and evaluation as required.
- Participate in creative outreach activities as determined by the Program Director.
- Complete documentation according to program specifications.
- Access and read Agency email account and Intranet (Employee Portal) at least weekly.
- Attend weekly/monthly community events and respite events for the Family Support Center.\
- Perform other duties as assigned.
Team Lead/Developmental Specialist
Community Connections Inc
Fall River, MA
10.2010 - 02.2019
- Coordinate services and support regarding daily activities; in-house as well as community outings
- Implement consumer's Individual Service Plan objectives and document their progress
- Ensure Safeguard individuals human dignity, rights and liberties
- Communicate with families, therapists and social workers as necessary
- Manage a group of seven developmentally disabled adults.
- De-escalate Behaviors with non violent/restraints
- Supervise the program floor to ensure all staff were engaging in client needs
- Manage call outs and scheduled time off
Education
High School Diploma -
BMC Durfee High School
06.2009
Skills
- Bilingual: Fluent in English and Portuguese
- Proficient in MS Office, 50 WPM
- Case management
- Effective communication
- Multitasking Abilities
- Teamwork and collaboration
Certification
Fire Safety Training : First Aid and CPR/AED Certification : Tier Data Entry
Accomplishments
2019 - ADDP Award Recipient
Timeline
DSW IV
Department Of Developmental Services
01.2023 - Current
Case Manager
Community Connections
10.2021 - 01.2023
Family Support Advocate
People Incorporated
02.2019 - 10.2021
Team Lead/Developmental Specialist
Community Connections Inc
10.2010 - 02.2019
High School Diploma -
BMC Durfee High School