Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Mandt

North Hollywood,CA

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

14
14
years of professional experience

Work History

Manager

K1 Speed
01.2024 - 03.2026
  • Developed and implemented operational strategies to enhance customer satisfaction and improve service delivery.
  • Conducted comprehensive audits to ensure compliance with regulatory standards and internal policies.
  • Led recruitment initiatives, streamlining processes to attract high-quality candidates.
  • Trained and mentored team members, fostering a collaborative environment to boost overall performance.

Manager

AMC Theatres
09.2022 - 10.2023
  • Led internal audit projects, ensuring timely completion and alignment with organizational objectives.
  • Trained junior auditors on auditing techniques and best practices for efficient operations.
  • Developed strategic plans aligning departmental goals with organizational objectives.

General Manager

AMC Theatres
12.2020 - 08.2022
  • Oversaw daily operations, ensuring optimal guest experiences and efficient service delivery.
  • Developed staff training programs to enhance customer service and operational efficiency.
  • Analyzed performance metrics to identify areas for improvement and drive operational excellence.

Manager

AMC Theatres
02.2019 - 12.2020
  • Mentored shift supervisors, fostering professional growth and improving team performance.
  • Established processes to hit key performance indicators (KPIs) to measure team success and drive accountability.
  • Conducted regular performance reviews, providing constructive feedback to ensure continuous development of staff.

Manager

Warren Theatres
07.2017 - 02.2019
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Oversaw daily, weekly, and monthly inventory counts to maintain data accuracy.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Bachelor of Fine Arts - Theatre Performance

University of Central Oklahoma
Edmond, Oklahoma
05-2022

Skills

  • Management
  • Microsoft Office
  • Office Management
  • Customer service
  • Team leadership
  • Time management
  • Recruiting
  • Human Resources
  • Budgeting
  • Inventory

Timeline

Manager

K1 Speed
01.2024 - 03.2026

Manager

AMC Theatres
09.2022 - 10.2023

General Manager

AMC Theatres
12.2020 - 08.2022

Manager

AMC Theatres
02.2019 - 12.2020

Manager

Warren Theatres
07.2017 - 02.2019

Bachelor of Fine Arts - Theatre Performance

University of Central Oklahoma
Kevin Mandt