Kevin Mansoor
Davenport,FL
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged social media marketing and expert negotiation skills at Nephron Pharmaceuticals Corporation to streamline QA processes and reduce defect rates. My goal-oriented approach and ability to foster cross-departmental collaboration have consistently driven project success and innovation.
Overview
21
21
years of professional experience
Work History
Used Car Dealer
Cars For Stars LLC
01.2012 - 11.2024
- Increased customer satisfaction by providing personalized service and addressing individual needs in the used car buying process.
- Boosted profits by identifying slow-moving inventory items and implementing targeted promotions or incentives to move them more quickly.
- Optimized showroom layout for maximum visual appeal and easy navigation for customers, enhancing their overall shopping experience.
- Managed online presence through website updates, social media engagement, and digital advertising campaigns designed to attract potential buyers searching online platforms for used cars.
- Maintained detailed records of all transactions, ensuring compliance with state regulations and tax requirements.
- Enhanced dealership reputation by maintaining a high level of integrity and transparency with clients regarding vehicle history and pricing.
Research and Development Assistant
XYMOGEN
03.2014 - 01.2017
- Increased accuracy in experimental results through rigorous attention to detail in data collection and analysis.
- Expedited product development timelines by coordinating resources effectively among various team members.
- Streamlined lab operations, implementing effective inventory management systems for chemicals and supplies.
- Assisted in the development of new products by conducting laboratory experiments and analyzing data.
- Improved research efficiency by organizing and maintaining a comprehensive database for project information.
- Optimized research quality with meticulous documentation of experimental procedures and results.
- Ensured compliance with safety regulations within the lab environment through routine inspections and adherence to guidelines.
- Mentored junior team members on lab techniques, fostering an atmosphere of learning within the Research and Development department.
- Developed new testing methodologies for enhanced product performance evaluation under various conditions.
- Facilitated cross-functional collaboration, serving as a liaison between R&D team members and other departments.
- Reduced material waste during experimentation by implementing more efficient protocols for sample preparation.
- Developed written documents and reports related to programs and operations.
- Conducted research and analysis to develop model-based solutions to complex operational problems.
- Determined and developed algorithms to improve and optimize operational processes.
Chemistry Lab Assistant
Nephron Pharmaceuticals Corporationn
09.2007 - 01.2014
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Collaborated with team members on various projects, resulting in timely completion of experiments.
- Ensured accurate record-keeping by diligently updating laboratory notebooks and electronic databases.
- Enhanced lab safety by conducting regular equipment checks and implementing updated protocols.
- Provided thorough training for incoming lab assistants, ensuring proper use of equipment and adherence to safety guidelines.
- Contributed to research advancements through meticulous data collection and documentation.
- Optimized chemical inventory management, reducing waste and lowering overall costs.
- Prepared lab for experiments using chemistry knowledge and instructional information.
- Performed routine calibration checks on lab equipment, ensuring consistent accuracy throughout each experiment conducted.
- Assisted in the development of new testing methods, leading to more accurate and reliable results.
- Acted as a liaison between researchers and laboratory management, fostering open communication channels and promoting a positive working environment for all involved.
- Assisted with preparation of technical reports, data presentation, and protocols.
- Inspected and performed basic maintenance on laboratory equipment.
Quality Assurance Analyst
Nephron Pharmaceuticals Corporationn
02.2004 - 09.2007
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
- Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
- Reduced defect rates through meticulous attention to detail during code reviews, working closely with developers to address any identified issues quickly.
- Reduced number of customer-reported issues by establishing preemptive testing strategy that targeted common failure points.
- Streamlined communication between QA and development teams, expediting bug fixes and feature enhancements.
- Developed and maintained comprehensive documentation, including test cases, results, and improvement recommendations, for stakeholder review.
Education
Associate Computer Information Systems -
New Hampshire Technical Collage
Nashua, NH05-2002
Skills
- Goal oriented
- Social media marketing
- Persuasion techniques
- Expert negotiator
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 3 staff members.
Languages
Hindi
Native or Bilingual
Timeline
Research and Development Assistant
XYMOGEN
03.2014 - 01.2017
Used Car Dealer
Cars For Stars LLC
01.2012 - 11.2024
Chemistry Lab Assistant
Nephron Pharmaceuticals Corporationn
09.2007 - 01.2014
Quality Assurance Analyst
Nephron Pharmaceuticals Corporationn
02.2004 - 09.2007
Associate Computer Information Systems -
New Hampshire Technical Collage
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