Summary
Overview
Work History
Education
Skills
Timeline
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Kevin McNelley

Annapolis,MD

Summary

Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.

Overview

11
11
years of professional experience

Work History

Bartender

Pusser's Caribbean Grille
Annapolis, MD
03.2023 - 10.2024
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Remained calm and poised during busy periods, promoting great customer service to guests.

Barback

Pusser's Caribbean Grille
Annapolis, MD
03.2021 - 10.2024
  • Operated dishwashers to clean glassware, ensuring a steady supply for bartenders.
  • Took food and drinks to bar and table customers.
  • Helped prepare mixed drinks using proper measurements and techniques.
  • Maintained a clean work environment by sweeping floors and disposing of trash.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Provided feedback to management on inventory levels and supply quality.

Server

Pusser's Caribbean Grille
Annapolis, MD
06.2015 - 03.2021
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Operated POS terminals to input orders, split bills and calculate totals.

Busser

Pusser's Caribbean Grille
Annapolis, MD
03.2014 - 05.2015
  • Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
  • Expedited food to tables to assist servers during busy periods.
  • Effectively multitasked within fast-paced environment.

Education

High School Diploma -

Annapolis High School
Annapolis, MD
06-2015

Marketing

Towson University
Baltimore, MD

Skills

  • Cash handling
  • Cocktail preparation
  • Customer service
  • POS operation
  • Inventory management
  • Mixology techniques
  • Team collaboration
  • Communication skills
  • Time management

Timeline

Bartender

Pusser's Caribbean Grille
03.2023 - 10.2024

Barback

Pusser's Caribbean Grille
03.2021 - 10.2024

Server

Pusser's Caribbean Grille
06.2015 - 03.2021

Busser

Pusser's Caribbean Grille
03.2014 - 05.2015

High School Diploma -

Annapolis High School

Marketing

Towson University

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Kevin McNelley