Kevin Mendoza

Cucina Rustica

Sedona , AZ

2014.10 - 2024.05

Delivered food orders promptly and courteously.
Stayed informed about daily specials, new menu items, promotions.
Responded efficiently to guest inquiries and complaints in a professional manner.
Assisted in training new servers.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Checked food before serving it to customers.
Monitored dining room for cleanliness and proper set-up at all times.
Provided excellent customer service to ensure satisfaction.
Greeted customers, answered questions and recommended specials to increase profits.
Cleaned tables and chairs to prepare dining area for next customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Trained new employees on restaurant procedures and plating techniques.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Operated POS terminals to input orders, split bills and calculate totals.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Stocked service areas with supplies during slow periods.
Brought wine selections to tables with appropriate glasses and poured for customers.
Delivered food items from the kitchen to the dining room table.

Summary