Kevin Miller

Responsible for coordinating all of the financing for our customers. Assessing a potential customer's credit worthiness and determining an appropriate interest rate based upon likelihood of repayment and working out the best option for the customer. Additionally, in charge of making sure all the documentation is in place for the financing. The F&I department must do car title checks for trade ins, determine payoff amounts, communicate with the Secretary of State, review sales contracts, pull credit scores, analyze all customer paperwork and work with their partner bank or specialty finance company.

Sold vehicles to customers. Excellent closing ability with exceptional communication and interpersonal skills. Ability to quickly ramp up proficiency on product knowledge and terminology decreasing time and money needed for training and resulting in quicker sales for the company. Unique ability to quickly understand and react to customer needs. Excel in fast paced pressure situations with meeting deadlines. Proficient in various computer programs and applications at the dealer level. Over 10 years of strong inside/outside sales experience.

Responsible for vehicle sales. Manage and train individual salespersons. Communicate daily with the sales staff regarding vehicle needs. Assign and inspect monthly and annual objectives, goals, and sales. Schedule repairs and maintenance of vehicles. Develop and implement new strategies to increase sales of the store. Resolve customer concerns and problems. Purchasing and inventory management responsibilities. Explain financing options, warranty, and paperwork to customers.

Continued responsibilities of a sales associate while also solving problems efficiently and effectively with the customers and staff. Developed ability to relate and effectively work with a diverse clientele.