Dynamic leader with 20+ years in residential program management. Proven expertise in staff training, crisis management, and effective communication. Focused on fostering teamwork and personal growth to enhance program effectiveness and resident well-being.
Overview
44
44
years of professional experience
Work History
Assistant Director/ Director For Residential Treat
Storm Ridge Ranch For Boys
Marysvale, Utah
11.2002 - 06.2026
Supervised daily operations of residential programs for boys at the ranch.
Developed and implemented training programs for staff and volunteers.
Coordinated communication between parents, staff, and community partners.
Facilitated group acthttps://wavenewstoday.com/news/trump-administration-makes-another-appeal-to-the-supreme-court-to-allow-mail-in-ballot-restrictions?id=a7221358-1091-40b5-836e-070ce9c4d512&isExternal=true&u=9251ba07-5db1-48d4-af02-7371882517e0&uc=20251205&campaignId=22062313578&iid=wav&src=d-cp22062313578-lp0-obem-wav-igWcHVeilAFPeupIw-ab51-w64-vtfq-spqlgroup-capn-ineco1-brwsr-df-sl&testData=stub165%3Aon%2CsponsoredGroup%3Aon%2CbigStub%3Aon%2Ct2-92%3Aon%2Cedglayout%3Amush%2Cvuentp%3Aon%2Cwavwbnui%3Aon%2ColdNTPLayout%3Aedge%2CnewsFeed%3Aon%2CresponsiveScreens%3Aon%2CcapNotif%3Aon%2CfourTiles%3Aon%2CrichSuggestions%3Aon%2CntpOpenSearch%3Aon%2Cdarkmode%3Aon%2Cnadm%3Aon%2CnewTblaTag%3Aon%2Crecurly%3Aon%2Ctyptest%3Aon%2Caddons%3Aon%2CplanSelect%3Aon%2CdailyInts%3Actrl%2CsearchBarPro%3Aon%2Cyearly3999%3Aon%2CapiWaveBrowNetNTP%3Aon%2CCapOneLimit%3Aon%2CfreePro%3Aon%2CsimpleInstall%3Aon%2CbingLayout%3Aon%2Cfifthql%3Aon%2CclarityTracking%3Aon%2CmaxSesMatchesOverride%3Aon%2CtaboolaBlacklistAdsCheck%3Aon%2CobsevWaveNews%3Aon%2CenhancedSearchResultsV2Enabled%3Aon%2CfreqCapping%3Aon%2Cesrv2010%3Aon%2CgetJarRelaunchQl%3Actrl%2CtaboolaDouble61Plus%3Aon%2CbestBuyDoodle%3Aon&browser=Chrome&country=USivities to promote teamwork and personal growth among boys.
Managed crisis situations with calmness and effective problem-solving strategies.
Oversaw maintenance of safe living environments for all residents.
Established standards of excellence for customer service delivery throughout the organization.
Supervised recruitment process including interviewing candidates, making hiring decisions and onboarding new hires.
Developed and managed a team of 10 employees to ensure efficient operations of the organization.
Developed protocols for handling confidential information within the organization.
Provided guidance to departmental staff in resolving customer complaints.
Coordinated financial activities, budgeting and forecasting for assigned departments.
Ensured compliance with safety regulations among all personnel.
Implemented billing procedures, audited and reconciled accounts and recorded transactions.
Collaborated with other departments to improve interdepartmental communication.
Implemented policies and procedures to ensure compliance with federal, state and local laws.
Conducted training sessions on new processes or products for internal staff members.
Oversaw purchasing and inventory to retain physical assets.
Created and enforced processes to boost company productivity.
Facilitated regular cross-functional meetings between teams to ensure alignment on objectives.
Evaluated existing systems and processes in order to recommend improvements.
Analyzed data from multiple sources to identify trends and develop strategies for improvement.
Developed and maintained relationships with external partners and vendors.
Implemented process improvements to increase efficiency and effectiveness.
Assisted with grant writing and fundraising efforts to secure additional resources.
Prepared reports and presentations for executive leadership review.
Oversaw the maintenance and updating of organizational databases and records.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Assigned work and monitored performance of project personnel.
Evaluated individual and team business performance and identified opportunities for improvement.
Reviewed completed work to verify consistency, quality, and conformance.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Developed programs to support boys' personal growth and emotional well-being.
Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
Led staff training sessions to enhance team skills and effectiveness.
Managed daily operations to ensure a safe and nurturing environment.
Collaborated with families to address concerns and foster communication.
Oversaw budget planning and resource allocation for program needs.
Evaluated program effectiveness through feedback and strategic adjustments.
Advocated for boys' rights and needs within the organization and community.
Recruited, trained, supervised, evaluated and mentored staff members.
Facilitated collaboration between teams by encouraging open communication channels.
Conducted regular meetings with department heads to review progress on strategic initiatives.
Developed policies and procedures to ensure compliance with corporate standards.
Established relationships with vendors and suppliers to secure favorable terms for materials or services.
Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
Negotiated agreements with external partners such as contractors or consultants.
Assessed employee performance against established benchmarks or targets.
Reviewed internal reports and identified areas of risk or potential cost savings.
Analyzed customer feedback data to identify trends in product performance or customer service issues.
Directed operations to improve efficiency and increase profit margins.
Managed crisis situations to minimize impact on operations and reputation.
Delegated work to staff, setting priorities and goals.
Recruited and trained new employees to meet job requirements.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Interviewed prospective employees and provided input to HR on hiring decisions.
Ensured residents adhered to hygiene standards
Data Entry / Parts Puller
Alpine Electronics of America
Torrance, California
04.1994 - 09.2002
Retrieved parts from inventory for assembly line production.
Inspected parts for quality before distribution to production teams.
Inspected pulled parts for defects, damage or deterioration caused by long-term outside storage.
Maintained accurate inventory records to support efficient stock management and order fulfillment.
Identified, sorted and stocked parts according to size, type and quantity.
Organized storage areas to ensure efficient access to components.
Operated forklifts to transport materials within the warehouse.
Operated forklifts, pallet jacks, and other material handling equipment safely.
Unloaded and received incoming shipments for warehouse; documented receipts and routed shipments to proper locations.
Maintained accurate records of all incoming and outgoing shipments.
Communicated regularly with supervisors regarding job progress or any issues encountered during shift.
Managed UPS machine for outgoing packages, ensuring timely shipping and delivery processes.
Operated computer system to track shipment status, location and delivery times.
Assisted in training new staff on safe handling processes.
Labeled each pulled part with proper part number, price, customer order number and destination.
Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Reported any discrepancies between actual stock levels and inventory records to supervisor.
Recommended disposal of obsolete stocks, contributing to streamlined inventory and reduced clutter.
Mechanic
Johns Service Center
Manhattan Beach, California
12.1988 - 04.1994
Diagnosed vehicle issues using advanced diagnostic tools and equipment.
Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
Serviced and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, and fuel systems to ensure vehicle safety and performance.
Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
Replaced worn parts to ensure optimal vehicle performance and safety.
Performed routine maintenance on various vehicle makes and models.
Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
Conducted thorough inspections to identify potential mechanical problems early.
Guided customers in understanding necessary repairs and maintenance options to enhance their vehicle reliability.
Provided estimates for labor costs associated with repair projects prior to commencement of work.
Documented services performed for customers to provide transparency and support informed decision-making.
Collaborated with team members to complete complex repairs efficiently.
Researched parts availability from vendors in order to complete repairs efficiently.
Utilized industry-standard safety practices while handling tools and equipment.
Ensured safety protocols were followed while working on vehicles.
Maintained garage safety protocols to meet regulatory and company expectations.
Adjusted and repaired systems to meet manufacturers' performance specifications.
Aligned wheels using special alignment equipment and wheel-balancing machines.
Removed old oil, replaced filters, and added correct amounts of fluids.
Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
Calculated expenses associated with vehicle repairs to inform customers.
Connected electrical wiring to control panels and electric motors.
Maintenance Technician
Bob Blesum construction
Torrance, California
10.1985 - 11.1988
Executed routine maintenance on construction equipment and machinery to ensure optimal performance and safety.
Perform minor maintenance tasks on carpentry tools equipment machinery vehicles.
Installed trim, moldings, and doors with attention to detail and craftsmanship.
Collaborated with contractors to ensure project specifications were met consistently.
Operated hand tools and power tools to efficiently complete carpentry tasks while maintaining a safe work environment.
Read blueprints and project plans to guide construction processes accurately.
Maintained worksite cleanliness and organized tools for optimal workflow efficiency.
Inspected finished work for quality assurance before final client review.
Installed finished products to improve functionality and aesthetics in residential and commercial spaces.
Installed and finished wood trim, doors and cabinets for new construction and renovation projects.
Completed custom woodwork for customers based on specifications.
Prepared wood for finishing by shaping and trimming components with hand and power tools.
Cut or shape wood, plastic, fiberglass, drywall, and other materials.
Roughed in door and window frames or subflooring in structures undergoing construction or repair.
Erected scaffolding to assemble above-ground structures.
Bore boltholes in wood, masonry or concrete using electric or pneumatic drill.
Installed Pella windows in new construction or previously built houses.
Installed Pella windows in new construction or previously built houses
Laborer
Getty Synthetic fuels
bel-Air
01.1984 - 09.1985
Assisted in loading and unloading materials for production processes.
Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Handled objects weighing up to 50 pounds independently.
Operated and maintained various equipment, including hand and power tools, to support production processes.
Performed repetitive assembly tasks with hand and power tools and automated equipment.
Lubricated and cleaned machinery and tools.
Cleaned or prepared construction sites to eliminate hazards.
Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
Collaborated with team members to complete daily operational tasks, enhancing workflow efficiency.
Followed project plans to ensure timely completion of assigned duties.
Participated in training sessions to enhance skills and safety awareness.
Acquired expertise in skilled trade specialties by actively engaging with expert mentors.
After the completion of the pipeline for methane gas, performed mercury readings 4 times daily
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Roofer
Texas Roofing Co
Cleburne, Texas
07.1983 - 12.1983
Installed roofing materials according to specifications and safety standards.
Repaired and maintained surface materials to make building exteriors weatherproof and waterproof.
Cut roofing paper to size and nailed and stapled paper to roof in overlapping strips to form base for roofing materials.
Conducted inspections to identify potential roofing issues.
Collaborated with team members to ensure timely project completion.
Communicated effectively with clients regarding project progress and needs.
Followed safety protocols to minimize risks on job sites.
Operated power tools such as nail guns safely in order to complete tasks quickly and efficiently.
Performed demanding physical work over extended periods and modeled positive attitude.
Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
Assembly Line Worker
Raingire lighting company
Cleburne, TX
01.1983 - 12.1983
Operated assembly line machinery, contributing to consistent production flow.
Worked quickly and efficiently while maintaining high standards of quality control.
Collaborated with team members to meet daily production goals.
Completed component assembly with minimal supervision to meet deadlines.
Trained new employees on assembly line procedures, improving onboarding process.
Recognized defective material and reported issues to management.
Conducted regular maintenance on equipment.
Monitored inventory levels and informed management when additional supplies were needed.
Packaged products and double-checked package labels for accuracy.
Prepared products for quality tests and packaging by closely following directions.
Collaborated with multiple departments to streamline operations and maintain workflow.
Food Service Handler
Narbone Market
Lomita, California
08.1982 - 07.1983
Monitored food temperatures to ensure quality and safety standards
Monitored freshness of food items to meet quality standards.
Restocked inventory to ensure consistent product availability for customers.
Stocked shelves promptly to enhance shopping experience.
Bagged groceries for customers and helped people to their car and loaded their groceries if they needed help.
Maintained cleanliness of restrooms
Ensured toilets were sanitary
Disposed of waste from trash bins twice per shift
Education
Private Investigation
Barkley Collage
Torrance, CA
02-1985
High School Diploma -
Torrance High School
Torrance, CA
06-1983
Automotive Engineering
SCROC Trade School
Torrance, CA
06-1983
Skills
Staff training and development
Crisis management strategies
Compliance auditing processes
Budget planning and analysis
Program evaluation techniques
Customer relationship management
Team collaboration
Conflict resolution
Problem solving
Effective communication
Leadership development
Program coordination
Relationship building
Individual accountability
Staff management
Operations management
Human resources
Preventive maintenance
Timeline
Assistant Director/ Director For Residential Treat
Director of Sales and Marketing /Small Business Co-Owner at Cedar Mountain, LLCDirector of Sales and Marketing /Small Business Co-Owner at Cedar Mountain, LLC