Kevin Nguyen
Palo Alto,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Leasing Consultant
Sares-Regis Group
07.2021 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Verified tenant incomes and other information before accepting lease applications.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Greeted clients, showed apartments, and prepared leases.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
- Increased lease renewals, maintaining open and effective communication with current tenants.
Assistant Catering Manager
Kopepot
03.2017 - 05.2021
- Enhanced customer satisfaction by efficiently managing catering events and ensuring timely service.
- Oversaw event setup and teardown, ensuring seamless transitions between functions.
- Developed strong relationships with vendors, negotiating favorable contracts for food and supplies.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Oversaw food preparation and monitored safety protocols.
- Led a team of catering staff in providing exceptional service, fostering a positive work environment.
- Delivered top-quality service by effectively communicating with both front-of-house and back-of-house staff during events.
Education
High School Diploma -
Cupertino High School
Cupertino03-2013
Skills
- Customer service
- Fair housing regulations
- Fair housing policies
- File management
- Lease agreements
- CRM software
- Telephone and email etiquette
- Application processing
- Lease file audits
- Customer relations
- Property showing
- Phone and email etiquette
Languages
Vietnamese
Professional Working
English
Full Professional
Spanish
Elementary
Timeline
Leasing Consultant
Sares-Regis Group
07.2021 - Current
Assistant Catering Manager
Kopepot
03.2017 - 05.2021
High School Diploma -
Cupertino High School
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